Chat Moderator

5 days ago

Cebu City, Central Visayas, Philippines Evolution Full time ₱250,000 - ₱500,000 per year
Company Description

Evolution is a market-leading Swedish company, founded in 2006 and listed on Nasdaq Nordic (EVO). We are global developer and provider of innovative products and services for online casino entertainment.

Our integrated B2B solutions ensure that our clients deliver an unrivalled online entertainment experience to players worldwide. As an award-winning digital powerhouse, we continue to expand our portfolio of leading brands, including Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City, and DigiWheel.

With over 22,000 employees across 40+ sites, our teams work in diverse fields such as Product Innovation, Software Development, Game Presenting & Hosting, IT Support, Facility & Studio Operations, and other sup- port services. At Evolution, our dynamic and creative environment provides exceptional opportunities for both personal and professional growth.

Here in the Philippines, Evolution Cebu, powered by One Visaya Gaming, officially entered the market in 2025 with the goal of becoming one of the biggest and best employers in the industry.

Are you open to new opportunities? Eager to gain valuable experience? Ready to take on new challenges?

If so—we're looking for you

Job Description
  • Monitoring and moderating Live chat for Evolution's games;
  • Ensuring that all players behave according to the rules of the chat;
  • Assist players with queries regarding the game concept, rules, payouts etc.
  • Escalating technical issue to Customer Support when they appear in the public chat;
  • Engaging with both players and game hosts to make the player experience more fun and entertaining;
  • Communicating with players during service downtime;
Qualifications
  • Full professional proficiency in English and fluent in reading and writing in Tagalog. Understanding Cebano
  • is a plus.
  • Basic user of standard software applications, including MS Office, Windows, etc;
  • High sense of responsibility
  • The ability to accurately fulfill the direct management orders and work tasks;
  • The ability to work in a team;
  • The ability to work in shifts (including night);
  • Detail-oriented
  • Customer oriented;
  • Good communication skills.
Additional Information

We offer: 

  • A key role in launching and managing our first studio in Cebu, Philippines
  • Competitive remuneration package
  • A unique opportunity to gain extensive hands-on experience
  • Professional and personal development opportunities

If you are interested apply by sending in your resume/CV.

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