Sales Manager
1 hour ago
Key Responsibilities
Sales & Business Development
- Identify, qualify, and engage with prospective hotel clients.
- Conduct product demos, prepare proposals, and close deals to meet or exceed sales targets.
- Promote the full suite of Tripla products (AI chatbot, booking engine, pricing optimizer, etc.).
- Build and manage a pipeline of leads and opportunities using the CRM system.
Onboarding & Implementation Coordination
- Act as the main point of contact during the initial onboarding phase after contract signing.
- Coordinate with internal teams (Customer Success, Product, and IT) to ensure smooth setup and activation.
- Guide clients through onboarding timelines, requirements, and training sessions.
- Ensure the client is fully set up and comfortable using Tripla's solutions.
Client Relationship & Aftersales Support
- Maintain regular contact with clients to ensure satisfaction and continued engagement.
- Identify upsell or cross-sell opportunities as client needs evolve.
- Gather feedback to share with the product team and improve service delivery.
- Work closely with Customer Success and Support teams to resolve issues and maintain high client retention.
Qualifications
- Bachelor's degree in Business, Hospitality, Marketing, or a related field.
- At least 1 year of experience in B2B sales, ideally in hospitality tech, SaaS, or hotel-related services.
- Familiarity with hotel operations, revenue management, and distribution strategies.
- Excellent interpersonal, presentation, and negotiation skills.
- Organized, detail-oriented, and comfortable managing multiple client relationships.
- Tech-savvy and proficient with CRM systems and digital collaboration tools.
- Fluency in English; fluency in Filipino or Japanese is a plus.
What We Offer
- Competitive base salary
- Flexible work environment (remote/hybrid)
- Opportunity to work with a fast-growing international tech company
- Hands-on involvement in cutting-edge solutions that impact the hospitality industry
- Clear career progression and skills development opportunities
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