Order Management Officer

4 days ago

Cubao, National Capital Region, Philippines IMS Global Enterprises Inc. Full time ₱900,000 - ₱1,200,000 per year

Key Responsibilities

  1. Order Processing (PR → PQ → PO)

· Convert approved Sales Orders into Purchase Requests (PRs) in SAP/ERP.

· Prepare Purchase Quotations (PQs) for in-house brands/inbox items.

· Coordinate with the Sourcing Specialist for PQs requiring vendor-sourced items.

· Maintain accuracy of purchase details (pricing, vendor codes, terms, delivery dates) in SAP/ERP.

  1. Monitoring & Tracking

· Monitor approved PQs into Purchase Orders (POs) and ensure proper approvals are secured.

· Monitor all Purchase Orders (POs) created and track their fulfillment status.

· Follow up with vendors, warehouse, and logistics teams to ensure timely delivery.

· Flag delays, discrepancies, or urgent requirements and escalate to Procurement Manager.

· Maintain a monitoring file/database for all PR–PQ–PO transactions.

  1. Coordination & Communication

· Liaise with Sales Department to clarify purchase requirements and resolve order issues.

· Coordinate with Sourcing Specialist to ensure proper vendor recommendations before PQ preparation.

· Communicate with Warehouse and Logistics for delivery timelines and stock availability.

· Coordinate with Finance for invoice processing, payment schedules, and reconciliation of vendor accounts.

  1. Reporting & Documentation

· Generate weekly and monthly reports on PRs, PQs, POs, and fulfillment rates to the Procurement Manager covering vendor performance.

· Ensure that SAP/ERP and monitoring files are always accurate and updated.

· Organize and maintain procurement documentation for audit, compliance, and future reference.

  1. Compliance & Continuous Improvement

· Ensure all procurement activities comply with company purchasing policies and approval workflows.

· Support Continuous Improvement Programs (CIP) to streamline ordering processes.

· Recommend process improvements to enhance efficiency in the PR–PQ–PO cycle

Qualifications

· Bachelor's degree in Business Administration, Supply Chain Management, or related field.

· 1–3 years of experience in procurement, purchasing, or order processing.

· Familiarity with ERP/SAP systems and strong Excel/monitoring file skills.

· Strong attention to detail and accuracy in data entry and document management.

· Good coordination, follow-up, and communication skills.

· Ability to work under pressure and handle multiple orders simultaneously.

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