Luxury Transportation Support — Back‑Office Focus

2 weeks ago

Manila, National Capital Region, Philippines Find Staff LLC Full time ₱250,000 - ₱500,000 per year

Job description

Find Staff is a staffing and recruiting agency that specializes in aligning US based businesses with highly qualified remote team members from across the globe.

Position SummaryThe Support Specialist handles all reservation and confirmation processes in the back office. This role ensures that all bookings are entered accurately, affiliates and drivers are followed up with to guarantee coverage, and internal schedules are consistent. The Support Specialist works behind the scenes to support operations and dispatch, rather than directly interacting with clients.


Key Responsibilities

  • Receive and process reservation requests (via email, internal system, or phone messages) and input into booking/dispatch software.
  • Confirm details of reservations: date, time, pickup/drop‑off locations, vehicle type.
  • Verify affiliate driver availability and follow up with them to confirm assignment.
  • Coordinate with dispatch and operations to ensure driver schedules align with confirmed reservations.
  • Monitor reservation changes, cancellations, and modifications; adjust driver assignments/vehicle allocations accordingly.
  • Maintain reservation logs and data integrity (ensuring details are correct and up‑to‑date).
  • Escalate any issues (e.g. driver non‑availability, conflicting bookings) to Operations Manager.
  • Generate and send confirmation notices internally (to drivers/dispatch/affiliate network).
  • Review daily/weekly reservation forecasts and status reports for operations planning.

Required Skills & Qualifications

  • Strong attention to detail; very accurate data entry.
  • Excellent organizational and follow‑through skills.
  • Proficiency with booking / dispatch software and Microsoft Office (especially Excel).
  • Ability to communicate effectively with affiliate drivers and internal teams (dispatch, operations).
  • Comfortable working in a fast‑paced environment and managing multiple reservation tasks in parallel.
  • Problem‑solving mindset: able to identify potential conflicts or gaps and suggest solutions.
  • Prior reservations, scheduling, or operations experience preferred.
  • Experience with Santa Cruz a huge plus
  • Working hours are Monday to Friday 8pm to 4am Manila time.

  • transportation regulation officer ii

    2 weeks ago

    Manila, National Capital Region, Philippines Land Transportation Office - Government Full time ₱600,000 - ₱1,200,000 per year

    TRANSPORTATION REGULATION OFFICER II in NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

  • transportation regulation officer i

    2 weeks ago

    Manila, National Capital Region, Philippines Land Transportation Office - Government Full time ₱400,000 - ₱600,000 per year

    TRANSPORTATION REGULATION OFFICER I in NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

  • Reservations Officer

    1 week ago

    Manila, National Capital Region, Philippines Lalaguna Villas Luxury Dive Resort and Spa Full time ₱300,000 - ₱450,000 per year

    Reservations OfficerDepartment: ReservationReports to: Head of ReservationAbout UsLalaguna Villas Luxury Dive Resort & Spa is the premier luxury resort in Puerto Galera, featuring a blend of style, friendly service, and luxury comfort. We offer a private villas-style atmosphere that is within a short walk from the center of the lively town of Sabang. Our...

  • Front Desk Officer/Receptionist

    1 week ago

    Manila, National Capital Region, Philippines Lalaguna Villas Luxury Dive Resort and Spa Full time ₱300,000 - ₱450,000 per year

    Front Desk ReceptionistDepartment: Front OfficeReports to: Front Office SupervisorAbout UsLalaguna Villas Luxury Dive Resort & Spa is the premier luxury resort in Puerto Galera, featuring a blend of style, friendly service, and luxury comfort. We offer a private villas-style atmosphere that is within a short walk from the center of the lively town of Sabang....

  • Dispatch & Admin Support Assistant (Medical Transportation)

    2 weeks ago

    Manila, National Capital Region, Philippines AdminEdge Full time ₱20,000 - ₱24,000 per year

    Position:Dispatch & Admin Support Assistant (Medical Transportation)Job Type: Full-time (40 hours/week)Location: Philippines, Remote, US-ET daytime hoursSalary:$6-$7/hr ***IMPORTANT***To apply, please use our direct application form:OverviewA newly launched non-emergency medical transportation (NEMT) provider is hiring a Dispatch & Admin Support Assistant...

  • Customer Success Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Pearl Full time ₱30,000 - ₱60,000 per year

    Industry: eCommerce / Luxury Retail / Customer SuccessWork Arrangement: Fully RemoteJob Type: Independent Contractor, Full-timeWork Schedule: Monday–Friday, 7:00 AM – 8:00 PM PST, and Saturday–Sunday, 8:00 AM – 5:00 PM PST (shifting schedule every month; must be open to working weekends and U.S. holidays during peak seasons and special...

  • Aftersales Back Office

    2 weeks ago

    Manila, National Capital Region, Philippines Lucky Huarong Technology Inc. Full time ₱300,000 - ₱450,000 per year

    The Aftersales Back Office Associate is responsible for supporting post-purchase operations by ensuring timely and accurate handling of customer concerns, returns, replacements, refunds, and warranty claims. This role plays a vital part in maintaining customer satisfaction and strengthening brand trust by coordinating between internal teams, logistics...

  • Accountant (Must be a CPA)

    3 days ago

    Manila, National Capital Region, Philippines Medstar Transportation Full time ₱900,000 - ₱1,200,000 per year

    We're Hiring an Accountant (Must be a CPA)Remote | Full-Time | Salary: DOEMedstar Transportation is seeking a highly skilled Accountant (CPA) to join our team If you're detail-oriented, organized, and thrive in a remote environment, we want to hear from you.About Medstar TransportationWith over 36 years of experience, Medstar Transportation is a trusted,...

  • information technology officer iii

    2 weeks ago

    Manila, National Capital Region, Philippines Land Transportation Office - Government Full time ₱500,000 - ₱1,000,000 per year

    INFORMATION TECHNOLOGY OFFICER III in NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

  • Design Technical Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Focus Global Inc. Full time ₱400,000 - ₱600,000 per year

    About the Role:As a Sales and Design Technical Associate at Focus Global, you will be part of a team who transforms ordinary living spaces into luxurious abodes. We are seeking a highly motivated and persistent individual who can craft detailed shop drawings, assist in the generation of captivating rendering presentations, and ensure the seamless translation...