Customer Service Representative

4 days ago

Quezon City, National Capital Region, Philippines Sapient Global Services Full time ₱240,000 - ₱312,000 per year

One-day hiring process Earn up to 26k monthly Sapient is seeking dedicated Call Center Agents to join our Travel Representative Team This is for urgent hiring. Apply now

Responsibilities:

  • Answer inquiries from clients about travel products and services
  • Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
  • Provide advice and recommendations on travel destinations and activities
  • Handle customer complaints and resolve issues related to travel bookings
  • Achieve performance targets related to customer satisfaction and sales conversion

Qualifications:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
  • Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
  • Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
  • Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
  • Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php23, Php26,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training

Work Location: In person

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