Resident Services Manager

6 days ago


Makati City, National Capital Region, Philippines Shang Properties, Inc. Full time

Resident Services Manager oversees the front office department to consistently deliver in order to ensure high level of customer services to attain excellent resident and guest satisfaction.

Responsibilities

  • Oversees day-to-day operations of the amenities floor by coordinating with Engineering, Housekeeping and Security in ensuring well-maintained facilities
  • Manages booking of function rooms and amenities
  • Ensures that front office personnel are equipped in providing high level of customer service
  • Manages resident requests and concerns

Qualifications

  • Bachelor's degree preferably a degree in the Hospitality/ Tourism/ Hotel Management, Property Development or Equivalent
  • 3 to 5 years relevant experience in property management, deluxe hotel or similar institution
  • Knowledge of customer service and health club/ amenity floor operations, emergency response, security and safety.


  • Makati City, National Capital Region, Philippines Shang Properties Inc Full time

    Oversees day-to-day operations of the amenities floor by coordinating with Engineering, Housekeeping and Security in ensuring well-maintained facilitiesManages booking of function rooms and amenitiesEnsures that front office personnel are equipped in providing high level of customer serviceManages resident requests and concernsQualifications:Bachelor's...


  • Makati City, National Capital Region, Philippines Future Stakes Full time

    Entrepreneur in ResidenceLocation: Hybrid (Metro Manila preferred)Type: Full-Time, Founder TrackAbout Agyle BrandsAgyle Brands builds and scales digitally native consumer brands. We operate at the intersection of brand, tech, and commerce — creating sustainable, data-driven D2C brands while sharing infrastructure across our ecosystem of companies.We don't...

  • Customer Service

    1 week ago


    Makati City, National Capital Region, Philippines One CoreDev IT Inc. Full time

    Position Overview:We are seeking a compassionate and resourceful Eviction Save Coordinator (CSR) to work directly with residents who are facing eviction. This role is focused on problem-solving and providing alternative solutions that allow residents to remain in their homes whenever possible, while also ensuring long-term stability and preventing recurring...

  • Customer Service

    1 week ago


    Makati City, National Capital Region, Philippines One CoreDev IT Inc. (CORE) Full time

    What You'll Be DoingCollecting rent and turning "past due" to "paid in full" You will be working with residents, both past and current, to bring any past due balances up to date. This will largely be done on the phone but you will also leverage email and text to communicate with residents.Negotiating and Problem-Solving. You'll work with residents to set up...


  • Makati City, National Capital Region, Philippines ASG Platform Full time

    Location: Remote – Philippines Shift: 9:00 AM - 7:00 PM EST Type: Full-Time Company-sponsored Trainee, Independent ContractorMonthly Stipend/ Allowance: Php 35,000 - Php 40,000 About UsWe are ASG Platform, a US-based tech company expanding its roots in the Philippines. Our mission: to develop world-class Filipino talent capable of building globally...

  • Property Manager

    6 days ago


    Makati City, National Capital Region, Philippines Century Properties Management Inc. Full time

    Job Description: Property Manager (High-Rise Condominium – Makati)Position OverviewThe Property Manager is responsible for overseeing the daily operations, administration, financial management, safety, and maintenance of a high-rise residential condominium in Makati. The role ensures that the building is managed efficiently, residents' needs are addressed...


  • Marikina City, National Capital Region, Philippines Algotesla Engineering Services Full time

    Registered Electrical EngineerPreferably with 1-year work experience in preparing project cost estimates and materials takeoffs/BOQsWilling to be trainedPreferably residing in MarikinaHave good communication skillsJob Type: Full-timeBenefits:Paid trainingWork Location: In person


  • Makati City, National Capital Region, Philippines Hospitality Innovators, Inc. Full time ₱250,000 - ₱500,000 per year

    Property: The Grid Co Living Job description:SUMMARY OF RESPONSIBILITIESAs a Front Office Associate at a condormitel, you'll greet guests, assist with check-ins/outs, and manage both short-term and long-term reservations. You'll provide excellent customer service, address inquiries, and help organize community events. Responsibilities include handling...


  • Makati City, National Capital Region, Philippines GRAND ISLE ENERGY SERVICES INC Full time

    The General Manager/Treasurer in the Philippines works directly with the Technical Services and Execution Services Teams and is responsible for overall supervision of expat and national workers that support the office and work in the Philippines.The General Manager/Treasurer is responsible for developing and maintaining business processes and controls to...


  • Makati City, National Capital Region, Philippines In Touch Community Services Full time ₱1,200,000 - ₱2,400,000 per year

    The consultant will be directed by the Executive Director and/ or the Counseling Program Manager, with clinical supervision provided by the Clinical Supervisor.The main responsibility of the Consultant is to provide expert therapy / counseling services to assigned ITCS Clients, adhering to the highest ethical and professional standards of the profession and...