Customer Service Representatives
6 days ago
We are seeking a dynamic and customer-focused Customer Service for Support Financial Account to join our team in Cebu City Cebu. This full-time position will play a vital role in providing excellent customer service and support to our financial services clients.
What you'll be doing
- Respond to inbound customer inquiries and requests via phone, email, and chat
- Resolve customer issues and concerns in a professional and timely manner
- Provide accurate information and guidance to customers on financial products and services
- Maintain detailed records of customer interactions and document actions taken
- Collaborate with the wider team to identify and implement process improvements
- Adhere to company policies, procedures, and industry regulations
What we're looking for
Must be a College graduate but if not required,
Must have 6 months to 1 year customer service experience
What we offer
We are committed to providing a supportive and fulfilling work environment for our employees. We offer competitive remuneration, opportunities for career advancement, and a range of employee benefits, including:
- Comprehensive health insurance coverage
- Generous annual leave and sick leave entitlements
- Ongoing training and professional development opportunities
- Team-building activities and social events
- Discounts on company products and services
Apply now for this rewarding Customer Service for Support Financial Account role.
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