Service Case Coordinator

Communicate effectively and empathetically with Spanish-speaking clients via phone, email, and video conferencing.Schedule initial consultations and follow-up appointments for new and existing clients or their attorneys.Coordinate and arrange translator services for clientsProvide direct Spanish/English translation during communications when necessary and...

Job Overview:The Case Decongestion Officer (CDO) will work under the legal offices ofEMB-NCR, supporting cases before the Pollution Adjudication Board and other legal forums. The role focuses on legal drafting, case tracking, field assistance, and coordination with courts and external stakeholders to help reduce case backlogs and ensure timely case...

Overview:We are seeking a detail-oriented and articulate Workers' Compensation Case Coordinator to join our team. The Workers' Compensation Case Coordinator plays a key role in supporting the Workers' Compensation (WC) department by ensuring timely follow-up, accurate recordkeeping, and effective communication with providers, patients, and internal staff....

DAYSHIFT ACCOUNT / SHIFTING SCHEDULEFollow-ups:Regularly follow up with departments to ensure they have replied to clients or resolved their cases.Maintain a recap of the status of client cases and update relevant parties as necessary.Calls/Texts:Check and answer calls and texts promptly from the three customer service phones.Address and acknowledge client...

Job Description:As a Customer Service Representative (ARM) for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client...

Job Description:As an (Account Relations Manager) for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

HighlightsCompetitive compensation and benefits packagesContinuous professional development and learning opportunitiesRegular engagement activities and eventsCASE MANAGERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferentROLE OVERVIEWWe are looking for a detail-oriented and...

Job Title: Asset CoordinatorSalary:PHP 60,000–70,000Work Setup:Onsite – Eastwood, Quezon CityShift:ShiftingRecruitment Process:4 InterviewsJob SummaryThe Asset Coordinator plays a vital role in supporting the AMOS team by ensuring that all ad hoc and planned service activities are scheduled, documented, and completed efficiently. This role ensures...

Short Description for Internal CandidatesThe role performs a variety of day-to-day Tier1 and knowledgebase-dependent case management functions acting as the primary point of contact for employees seeking assistance from HR Operations, Benefits, Payroll, Data Management, and other HR-related matters. The role ensures timely and accurate responses based on...

This is a remote position. SUMMARY The Service Coordinator serves as the single operational point of contact for internal teams - ensuring the timely management, resolution, and documentation of service tickets. This role focuses on driving efficiency within the service team by managing and prioritizing incoming ticket requests, as well as ticket...