Global Process Owner

2 days ago

Taguig, National Capital Region, Philippines AECOM Singapore Pte Ltd Full time $90,000 - $120,000 per year
Job Description
  • Refine the operating model and ensure that it includes vision/strategy, governance, service delivery framework and a global standard process
  • Support operational business units in creating and adopting global best practice in working capital management on billing and collection activities
  • Lead and improve process and technology design and enablement including, but not limited to, Artificial Intelligence / Robotics. Significant contributor to the development of the ABC billing and collections platforms.
  • Improve integrity of the tower process and increase process reliability through improved cross functional alignment.
  • Design and implement health metrics and KPIs to monitor the process and systems; map these against industry best practice. Improve management and control over the entire end to end process, removing redundant and focusing on added value activities
  • Drive business transformation initiatives focused on improving the employee experience and standardization and automation of processes
  • Drive a culture of constant improvement; Identify and implement initiatives in order in increase business-wide effectiveness and efficiency
  • Enhance controls that maximize efficiency while keeping teams operationally compliant
  • Collaborate with key stakeholders including but not limited to Geography CFO's Regional Working Capital Managers, Treasury, Operational and Client Managers, Project Managers, IT, Controls and Finance

Working with key stakeholders to drive tangible financial improvement for the Enterprise to include, but not limited to, DSO reduction, Operating Cash Flow improvement and credit risk mitigation.

Work with communication and change management teams to build effective plans when required.

Key deliveries include:

  • Work with Working Capital Managers to reduced global DSO.
  • Implement policy and processes to detect, monitor and mitigate credit risk across the Enterprise.
  • Ensure appropriate BCP programme is developed and implemented.

Qualifications

Skills/Experiences

  • Bachelor's degree in Accounting or related discipline; CPA required
  • 10+ years of experience in a Shared Services or Global Business Services (GBS) environment, with exposure to multi-functional operations
  • Proven background in Order-to-Cash (OTC) processes, including billing, collections, and cash applications
  • Strong track record in end-to-end process management and driving operational efficiency across geographies
  • Experience leading transformation projects, with focus on process improvement, standardization, and automation
  • Solid financial and business acumen, with ability to interpret data and translate it into strategic actions
  • Demonstrated ability to manage multiple priorities and deliver under pressure in fast-paced environments
  • Skilled in stakeholder engagement, with the ability to influence and align cross-functional teams and leadership
  • Strong project leadership and change management capabilities
  • Excellent communication and interpersonal skills, with the ability to present clearly and persuasively
  • Proven experience applying Continuous Improvement methodologies such as Lean, Six Sigma, or similar in a global environment

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