Account Resolution Specialist

3 days ago

Quezon City, National Capital Region, Philippines Intelassist Inc. Full time ₱612,000 - ₱684,000 per year

Work Set-up: 100% Onsite

Location: Eastwood City Cyberpark Eastwood Avenue, Quezon City, Philippines, 1110

Shift: Graveyard/nightshift

Duties and Responsibilities:

The role of the Account Resolution Specialist involves overseeing accounts receivable and minimizing the volume of accounts through the resolution of disputed and denied claims. Additionally, the Account Resolution Specialist will ensure precise payments in alignment with payer contracts.

  • Review account balances and resolve accounts/invoices by partnering with insurance companies and/or patients.
  • Expert in handling appeals and denials.
  • Excellent English communication skills.
  • Collaborate with various departments to gather necessary information in order to have claims reprocessed or resubmitted.
  • Coordinate with Intake team and contracts team to determine accuracy of information loaded on patient accounts to avoid disputed or underpaid claims.
  • Participate in end-of-month closing procedures

Qualifications:

  • At least 3 years working in US Healthcare
  • Proficient in Microsoft Office Suite and EMR software
  • Must uphold all principles of confidentiality and patient care to the fullest extent while adhering to and complying with the Health Insurance Portability and Accountability Act (HIPAA) at all times.

Job Type: Full-time

Pay: Php40, Php57,000.00 per month

Benefits:

  • Company events
  • Health insurance

Application Question(s):

  • Are you amenable working onsite at Eastwood Libis, Quezon City?

Experience:

  • BPO: 5 years (Preferred)
  • US Healthcare: 5 years (Preferred)

Work Location: In person

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