Customer Service Assistant

4 days ago

Pasay, National Capital Region, Philippines Best Builders, Inc. Full time ₱200,000 - ₱250,000 per year
  • Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically.
  • Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations.
  • Develop in-depth product knowledge and provide accurate information to customers.
  • Assist customers with order processing, shipment tracking, and returns or exchanges.
  • Maintain accurate records of customer interactions and inquiries.
  • Collaborate with other departments to resolve customer issues and ensure a positive customer experience.

Job Type: Full-time

Work Location: In person

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