Technical Staff

5 days ago

Pasig, National Capital Region, Philippines House of Franchise Pvt. Ltd. Full time

To provide technical assistance and support for company systems, hardware, software, and digital equipment to ensure smooth business operations and minimize technical downtime across branches and departments.

  • Provide on-site and remote support for computer hardware, software, and network-related concerns.
  • Install, configure, and troubleshoot company systems, applications, and equipment.
  • Assist in system updates, upgrades, and preventive maintenance activities.
  • Support employees and franchisees in resolving basic IT or system issues
  • Maintain and monitor company equipment such as POS systems, printers, routers, and CCTV.
  • Coordinate with suppliers or service providers for repairs and replacements when necessary.
  • Ensure equipment and systems are properly documented and inventoried.
  • Prepare service reports and document technical issues, resolutions, and preventive actions.
  • Maintain logs of system performance and maintenance activities.
  • Assist in developing manuals or guides for users on technical procedures.
  • Work closely with the IT or Operations team during store openings, relocations, or events requiring technical setup.
  • Provide support during product demonstrations, trainings, or presentations that need technical assistance
  • Perform other tasks as may be assigned by the Technical Supervisor or management.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Work Location: In person

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