CS Import Staff

5 days ago

Manila, National Capital Region, Philippines Inland Corporation Full time $104,000 - $130,878 per year

Job description:

Qualifications:

Educational Background: Graduate of BS Customs Administration

Languages and Dialects Required: Filipino, English

Work Related Experience Desired: Minimum 1 yr experience in Brokerage ; with background in Customer Service

Others: Knowledgeable in MS Office Applications (Word/Excel/Powerpoint), Excellent Communication Skill

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints.
  • Knowing our services offered inside and out so that you can answer questions.
  • Processing requests and concern of the customer.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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