Client Manager
2 weeks ago
About Us
Alon Talents is a premier offshore staffing partner that connects world-class Filipino professionals with U.S.-based companies. We specialize in providing highly skilled talent to help organizations optimize costs and scale effectively without compromising quality. Our client is a reputable U.S. law firm specializing in immigration services, and we're looking for a Client Manager to join their growing team.
Position Overview
As a Client Manager, you will serve as the primary point of contact for prospective and existing clients of the law firm. Your role will combine sales, relationship management, and client service to ensure that individuals and businesses receive the support they need throughout their immigration journey. This is a client-facing role that requires strong communication, organizational skills, and a sales-driven mindset.
Key Responsibilities
- Engage with prospective clients, conduct consultations, and effectively present the firm's immigration services.
- Manage the client lifecycle from initial inquiry and onboarding through to ongoing support.
- Consistently meet or exceed sales targets by converting qualified leads into retained clients.
- Collaborate with attorneys and legal staff to ensure clients receive timely and accurate case updates.
- Maintain detailed and organized records of client interactions, agreements, and follow-ups using CRM tools.
- Provide responsive, client-focused service to ensure a positive client experience.
- Stay informed on U.S. immigration basics (business and family-based cases) to effectively support and communicate with clients.
- Identify opportunities to upsell or cross-sell relevant legal services.
Qualifications
- Minimum 2 years of sales experience with a proven track record of closing deals.
- Background or basic understanding of U.S. immigration law (business or family-based) strongly preferred.
- Exceptional communication skills both written and verbal with a client-first approach.
- Highly organized, detail-oriented, and capable of managing multiple clients simultaneously.
- Tech-savvy and comfortable using CRM platforms, spreadsheets, and communication tools (Zoom, email, chat, etc.).
- Driven, proactive, and adaptable comfortable working in a fast-paced, client-focused environment.
- Open to learning and expanding knowledge of immigration law and client management best practices.
What We Offer
- Competitive compensation package (base + performance incentives).
- Opportunity to work with a reputable U.S. law firm.
- Remote, long-term career opportunity with growth potential.
- Ongoing training and professional development support.
- Collaborative and supportive work environment.
How to Apply:
If you're a motivated sales professional with a passion for helping clients achieve life-changing results, we'd love to hear from you Please submit your resume and a short cover letter highlighting your relevant sales experience and interest in immigration services.
Job Types: Full-time, Permanent
Pay: From Php50,000.00 per month
Benefits:
- Paid training
- Work from home
Work Location: Remote
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