Head of Operations Retail

1 week ago

Baguio City, Cordillera, Philippines Swift-up Full time ₱2,000,000 - ₱2,500,000 per year

Key Responsibilities:

  • Own the end-to-end performance of the business unit, including sales targets, operations, and profitability
  • Lead, coach, and inspire a high-performing team — building a strong culture of sales, accountability, growth, and collaboration
  • Manage inventory, staffing, customer experience, and day-to-day execution across the unit
  • Drive sales growth through effective decision-making, strategy, merchandising, pricing, promotions, and team alignment
  • Take full ownership of the P&L — ensuring cost-efficiency, margin improvement, and financial health
  • Execute strategic initiatives from management and translate them into practical, measurable outcomes
  • Identify operational and commercial opportunities to improve performance and scale the business

Qualifications:

  • At least 3–5 years of experience in operations or business unit management, ideally with full P&L responsibility
  • Strong background in sales leadership, frontline execution, and strategic implementation
  • Proven ability to lead, develop, and manage teams across functions
  • Experience in commercial decision-making (e.g., pricing, resource allocation, growth planning)
  • Demonstrated and proven success in driving results across operations, sales, and team leadership
  • Highly organized, analytical, and results-driven

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