Workforce Management Specialist

2 days ago


Pasig, National Capital Region, Philippines Talino Venture Studios Full time

As a
Workforce Management Specialist,
you will be responsible for analyzing and monitoring the availability, allocation, and productivity of team members across projects. You will ensure that resources are effectively deployed, aligned with business priorities, and utilized at an optimal level to support project success and organizational efficiency.

Key Responsibilities

Resource Analysis & Allocation

  • Monitor and evaluate the availability of team members across ongoing and upcoming projects.
  • Ensure balanced allocation of resources to avoid underutilization or overallocation.
  • Track workload distribution to maintain efficiency and productivity.

Productivity & Performance Tracking

  • Assess the productivity of team members in their assigned projects.
  • Provide insights and reports on resource utilization, performance gaps, and workload capacity.
  • Recommend adjustments to assignments to improve team effectiveness.

Forecasting & Planning

  • Collaborate with Project Managers, BU Heads, and People & Culture to forecast resource needs.
  • Anticipate resource constraints and propose proactive solutions.
  • Support workforce planning through data-driven analysis.

Reporting & Insights

  • Maintain dashboards and reports on resource deployment, utilization, and productivity trends.
  • Present findings and recommendations to management for decision-making.
  • Provide visibility of resource availability for current and future projects.

Collaboration & Stakeholder Management

  • Work closely with Business Unit Heads, Project Managers, and People & Culture teams to align staffing with project requirements.
  • Serve as a point of contact for resource allocation inquiries and adjustments.
  • Ensure compliance with internal guidelines and policies related to workforce deployment.

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Project Management, or a related field.
  • Proven experience in
    resource management, workforce planning, or project coordination
    .
  • Strong analytical and problem-solving skills with attention to detail.
  • Proficiency in MS Excel, resource management tools, or project management software.
  • Excellent communication and interpersonal skills.
  • Ability to work cross-functionally and manage competing priorities in a fast-paced environment.


  • Pasig, National Capital Region, Philippines Support Services Group Full time

    Lead the development of long-term and short-term staffing strategies based on forecasted call volumes, operational trends, and business requirements.Develop accurate forecasts for call volumes, service levels, and operational activities. Ensure the right staffing levels are maintained to meet performance targets across multiple business units.Oversee...


  • Pasig, National Capital Region, Philippines Support Services Group Full time

    JOB DESCRIPTION:Forecast contact center demand using historical trends and statistical analysis.Create staffing plans, balancing capacity and service-level objectives.Maintain agent schedules, manage leave, overtime, and real-time operations.Monitor key metrics (AHT, SL, occupancy) and adjust resources as needed.Produce performance dashboards and recommend...


  • Pasig, National Capital Region, Philippines ETT Wokforce Management Service,Inc Full time

    Company Description eTT Workforce Management Services Inc. provides workforce and administrative support so you can focus on achieving growth and excellence.We are company specializing in Human Resource with a pool of experts trusted by the top companies in the Philippines. Job Description -Call and offer the clients about the services of the company...

  • HR Recruiter

    2 days ago


    Pasig, National Capital Region, Philippines ETT Wokforce Management Service,Inc Full time

    Company Description eTT Workforce Management Services Inc. provides workforce and administrative support so you can focus on achieving growth and excellence.We are company specializing in Human Resource with a pool of experts trusted by the top companies in the Philippines. Job Description -Candidate must know how to source using diff. channels.-Sourcing...


  • Pasig, National Capital Region, Philippines ETT Wokforce Management Service,Inc Full time

    Company Description eTT Workforce Management Services Inc. provides workforce and administrative support so you can focus on achieving growth and excellence.We are company specializing in Human Resource with a pool of experts trusted by the top companies in the Philippines. Job Description -Contributing in the implementation of marketing strategies.-Plan...


  • Pasig, National Capital Region, Philippines Flexispot Full time

    Responsibilities: INFLUENCER MARKETING SPECIALIST:- Research and identify key influencers, bloggers, and online media in designated verticals.- Identify, recruit, and build strong relationships with social influencers through seeding programs and regular communication.- Develop customized activations with influencers in line with brand and campaign...


  • Pasig, National Capital Region, Philippines CPI Outsourcing Full time

    About usCPI Outsourcing has more than 24 years of experience and expertise in process design, quality management systems and outsourcing solutions.We are the premier business outsourcing service provider in the Philippines that values our customer's needs and investments with world-class, innovative and cost effective outsourcing solutions. We have...

  • HR Specialist

    2 days ago


    Pasig, National Capital Region, Philippines AscentPro Full time

    Job Summary: The HR Specialist will play a vital role in supporting the HR department's daily operations. This position is responsible for various HR functions, including recruitment, onboarding, employee relations, and HR compliance. The ideal candidate will have a strong understanding of HR best practices and regulations, excellent communication skills,...


  • Pasig, National Capital Region, Philippines Private Advertiser Full time

    Executive SpecialistLocation: Pasig City (On-site)Compensation: ₱35,000 – ₱52,500 monthlyAbout the RoleWe are looking for a highly organized and dynamic Executive Specialist with a strong background in finance or accounting to support our C-level executives. This role is ideal for someone who thrives in a fast-paced environment, is proactive, and can...


  • Pasig, National Capital Region, Philippines CYBALINK SOLUTIONS, INC. Full time

    Why You'll Love Working With UsCompetitive Salary & Annual Bonuses – Your hard work deserves great rewards.Comprehensive HMO – Full coverage for you plus 1 FREE dependent.Generous Meal Allowance – Stay fueled and focused every day.30 Days Paid Leave – Wellness, vacation, and sick leave, with conversion options.Growth & Engagement – Ongoing...