Customer Support
6 days ago
• Manage and respond to customer enquiries via email and Shopify messages
• Liaise with our 3PL provider to follow up on lost parcels, shipping delays, and order issues
• Monitor and ensure Shopify orders are correctly synced with the 3PL system
•Track open customer cases and maintain accurate communication logs
• Collect and forward supplier invoices to Xero via email for bookkeeping
• Support email marketing initiatives - drafting simple announcements and promotional emails via Omnisend
• Create basic email and social graphics in Canva, following brand guidelines
-
MANILA Offshore Non-voice Support
1 week ago
Manila, National Capital Region, Philippines Support Services Group Full time ₱900,000 - ₱1,200,000 per yearWork arrangement: 100% Onsite roleType of employment: Full-timeAccount: Non-voice International AccountsKey Responsibilities:As a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include:Responding to customers concerns and inquiries.Engaging with customers...
-
Customer Service Associate
2 days ago
Manila, National Capital Region, Philippines Qualis Support Services Manila Full timeCompany DescriptionQualis Support Services Manila specializes in back-office support and is dedicated to building partnerships based on trust and transparency. The company values delivering results for its partners while ensuring a supportive and positive work environment for its employees. Located in BGC, Taguig, Qualis Support Services Manila believes in...
-
MANILA Offshore Non-voice Support Agent
2 days ago
Manila, National Capital Region, Philippines Support Services Group Full time ₱150,000 - ₱250,000 per yearWork arrangement: 100% Onsite roleType of employment: Full-timeAccount: Non-voice International AccountsKey Responsibilities:As a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include:Responding to customers concerns and inquiries.Engaging with customers...
-
Customer Support
2 days ago
Manila, National Capital Region, Philippines Virtual Sidekicks Full time ₱30,000 - ₱60,000 per yearVirtual Sidekicks is seeking a reliable and customer-focused Customer Support Virtual Assistant to help our clients deliver exceptional service to their customers. As a key point of contact, you will handle inquiries, resolve issues, and ensure customer satisfaction. If you're a proactive problem-solver with excellent communication skills, this is the role...
-
Customer Support
1 week ago
Manila, National Capital Region, Philippines ModSquad Inc Full time ₱150,000 - ₱250,000 per yearWe Could Use Someone Like You in Our Crew.Are you a customer service pro with the skills to manage inquiries across multiple platforms? We're looking for a dedicated and customer-focused superstar fluent in Mandarin to join our team of Customer Ticket, Phone, & Chat Support ModsIn this dynamic role, you'll be the friendly voice, the helpful text, and the...
-
Customer Support Specialist
2 days ago
Manila, National Capital Region, Philippines DealHub Full time ₱600,000 - ₱1,200,000 per yearDealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them.We are...
-
Customer Support Associate
1 week ago
Manila, National Capital Region, Philippines Lone Wolf Technologies, Inc. Full time ₱400,000 - ₱600,000 per yearABOUT LONE WOLFWe're here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We've seen a lot of change over the past 30 years—but we've been here to support real estate from day one.With the diverse landscape of the real estate industry, we want diverse talent We...
-
Technical Customer Support
1 week ago
Manila, National Capital Region, Philippines Private Advertiser Full time ₱144,000 - ₱600,000 per yearTECHNICAL CUSTOMER SUPPORTWork Location: This is a remote position. Employees work from home and can be located anywhere in the Philippines.Work Schedule: In this role you'll be working U.S. traditional hours (Philippine night shift).ROLE OVERVIEWThe Technical Customer Supportrole is a detail-oriented and customer-focused role reporting to the Technical...
-
Customer Support Agent
2 days ago
Manila, National Capital Region, Philippines Remote VA Full time ₱200,000 - ₱250,000 per yearJob Title: Customer Support Agent (with Shopify & Gorgias Experience)Location: Remote (Philippines preferred)Position Type: Full-TimeAbout the RoleWe are looking for 2 dedicated Customer Support Agents to join our team. The ideal candidates will have excellent communication skills, a strong customer-first mindset, and hands-on experience with Gorgias and...
-
Customer Support Specialist
2 days ago
Manila, National Capital Region, Philippines Evismart Full time ₱250,000 - ₱450,000 per yearLocation: [BGC, Taguig]Company: Nimbyx / EviSmartAbout UsAt Nimbyx and EviSmart, we are reimagining the future of dentistry. With cutting-edge AI-powered workflow automation and CAD design outsourcing, we proudly support dental labs and clinicians across 26+ countries. Our mission is to make dental care smarter, faster, and better—for everyone.To...