Call Center Agent
2 days ago
- Handle incoming and outgoing calls related to financial transactions and account inquiries.
- Provide accurate information and support to customers in a courteous and professional manner.
- Identify customer needs and offer appropriate solutions or services.
- Maintain a high level of product knowledge and compliance with company policies and financial regulations.
- Accurately document all customer interactions and resolutions in the system.
- Collaborate with team members to improve customer satisfaction and workflow efficiency.
Qualifications
- Education: Open to all; High School (HS) or Senior High School (SHS) graduates are encouraged to apply.
- Experience: No prior experience required; call center or financial service background is a plus.
Skills:
Strong verbal communication and listening skills.
- Basic computer and data entry skills.
- Ability to handle sensitive financial information with confidentiality.
- Willingness to work flexible schedules if needed.
Why Join Us?
- Competitive salary and performance incentives.
- Career growth and training opportunities.
- Supportive and inclusive work environment.
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