Customer Service Representative

2 days ago

Cebu City, Central Visayas, Philippines iCatholic Mobile Full time ₱250,000 - ₱500,000 per year

Company Description

Hiring

  • Customer Service
  • Digital Marketing staff
  • Digital ad Analytics

Full and part time in
Iloilo, Manila, and Cebu City

In person Interviews First week November

iCatholic Mobile is a full-service Mobile Virtual Network Operator offering a variety of mobile telecommunications plans, services, applications, media, news, and entertainment targeted for a Catholic and family audience. As America's only Catholic wireless provider, our mission is to passionately defend the Catholic Church and Faith, and to glorify God with devotion to His mother and her Immaculate Heart. We serve non-profit Catholic organizations, providing joy, hope, and beauty in worshiping Jesus Christ. Our team is dedicated to serving the Will of God and benefiting from Catholic media.

Role Description

Customer care will manage inbound and outbound digital chat, email and phone calls with US customers

Digital marketing will manage social media, web and some radio advertising, analytics, and creation.

There is
also an internship role
for a Marketing Intern. The Marketing Intern will assist with market research, developing marketing strategies, supporting sales activities, and enhancing customer service. The role is hybrid, meaning it is located in Nashua, NH, but some work from home is acceptable.

Qualifications

  • Strong Communication skills
  • Experience dealing with US customers on line and by phone
  • Experience in Sales and Customer Service
  • Enthusiasm for supporting a Catholic mission
  • Ability to work independently and collaboratively in a hybrid environment
  • Currently pursuing

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