Training Officer

5 days ago

Dagupan, Ilocos, Philippines HRC Primeholdings, Inc - Dagupan Full time ₱900,000 - ₱1,200,000 per year

Training Officer with a passion for food operations to manage and implement training programs for our employees. The Training Officer will focus on providing relevant training in food safety, customer service, operational procedures, and other key areas to ensure our teams are well-equipped to deliver the highest standards of quality and service. If you're ready to make an impact in the fast-paced world of food operations, we'd love to hear from you

Key Responsibilities:

  • Develop, implement, and manage training programs tailored to the food industry, including food safety, quality control, customer service, and operational procedures.
  • Conduct training needs assessments across departments and collaborate with management to identify areas for improvement.
  • Facilitate and deliver in-person and online training sessions to employees at all levels, ensuring they understand operational standards and best practices.
  • Develop and maintain training materials (manuals, handouts, and eLearning modules) tailored to food production, service, and safety requirements.
  • Ensure compliance with food safety regulations, health and safety standards, and company policies through training and follow-up assessments.
  • Conduct refresher courses and certifications, ensuring all employees remain up-to-date on food handling, hygiene, and safety protocols.
  • Monitor and track the effectiveness of training programs, collecting feedback and adjusting as needed to improve outcomes.
  • Support new hires with orientation and hands-on training to ensure smooth onboarding.
  • Provide ongoing coaching and feedback to employees to reinforce learning and promote continuous improvement.
  • Stay current with industry trends, best practices, and regulatory changes in food safety, food handling, and operational procedures.
  • Maintain accurate records of employee training, certifications, and compliance.

Qualifications:

  • Proven experience as a Training Officer, Trainer, or in a similar role within the food industry (restaurant, catering, manufacturing, etc.).
  • In-depth knowledge of food safety regulations, health codes, and industry standards.
  • Strong understanding of adult learning principles and training techniques for a hands-on, operational environment.
  • Excellent communication and presentation skills, with the ability to engage a diverse audience.
  • Ability to design and deliver engaging, effective training programs in a fast-paced environment.
  • Strong organizational and time management skills, with the ability to prioritize multiple training initiatives.
  • Proficient in Microsoft Office Suite and Learning Management Systems (LMS).
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.

Job Type: Full-time

Work Location: In person

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