Restaurant Supervisor

1 day ago

Bonifacio Global Metro Manila, Philippines Viva International Food & Restaurants, Inc. Full time ₱250,000 - ₱500,000 per year

Job Objective: To organize and supervise, with a view on providing fast and efficient food and beverage service.

Qualification:

● Degree in hospitality or similar preferred.

● A minimum of 3 years' experience as a captain or similar

● Excellent leadership abilities and the ability to manage staff members.

● Great time management and multitasking abilities.

● Excellent written and verbal communication abilities.

● Proven customer service experience and interpersonal skills.

Job Description:

● Supervision: Oversee the daily activities of the restaurant, including managing the staff, delegating tasks, and ensuring a smooth workflow.

● Customer Service: Provide excellent customer service by addressing guest inquiries, concerns, and feedback in a professional and courteous manner.

● Quality Control: Uphold high standards for food quality, presentation, and service consistency. Address any issues related to product quality or customer satisfaction.

● Staff Training: Train and develop staff on customer service, menu knowledge, and the proper use of equipment. Ensure all team members adhere to restaurant policies and procedures.

● Inventory Management: Monitor and manage inventory levels, ordering supplies as necessary while minimizing waste and controlling costs.

● Scheduling: Create employee work schedules, ensuring optimal staffing levels, and managing labor cost control.

● Operational Efficiency: Collaborate with management to optimize restaurant operations, including opening and closing procedures, health and safety protocols, and compliance with all relevant regulations.

● Problem Solving: Address operational challenges, customer complaints, and employee issues in a timely and efficient manner.

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