Order Management Specialist

6 days ago

Manila, National Capital Region, Philippines Zenith United Electric Corporation Full time ₱104,000 - ₱130,878 per year

We are looking for a Sr. Operations Officer/Business Processing Officer or Operations Team Lead to be part of the team.

JOB OBJECTIVE:

Contributes to the achievement of company targets by overseeing the operations group, ensures correct, accurate and timely processing of sales orders, and delegates and monitors tasks of operations group members to ensure smooth flow of business operation.

ESSENTIAL FUNCTIONS:

Ensures efficient and effective management of the operations group to ensure all transactions are in compliance to company SOPs.

  • Reviews the sales transactions and ensures completeness and accuracy of requirements and information.
  • Coordinates with different departments for the fulfillment of special/critical sales transactions.
  • Attends and assists in the resolution of critical C&C/Accounting-related concerns which includes but not limited to the following:

1.Unsettled accounts

2.Returned items beyond the period

  1. Others

  2. Reviews the documents for transmittal to Warehouse and/or Accounting/C&C to ensure compliance to company SOPs and customer instructions.

  3. Composes and drafts formal letters for internal and external communications.
  4. Provides assistance on areas that needs special attention (e.g. concerns on accreditation/ bidding sites/ foreign)
  5. Formulates and implements internal SOPs and Process improvements.

Will lead/ supervise or oversee assigned team members in the execution/implementation of group strategies and individual performance.

  • Communicates clearly and delegate effectively among members the responsibilities and tasks needed in the proper execution of team strategies and action programs.
  • Monitors members' performance, activities and transactions and provide support, guidance, reminders, decisions and other needed resources to ensure members' targets and job objectives are met.
  • Performs regular performance evaluation and generate recommendations on members' development action programs to General/ Sales Manager.
  • Conducts initial interview to potential candidates.
  • Conducts regular performance related (work and/or behavioral) meeting and discussions with members.

Other tasks that may be assigned by the superior and/or top management from time to time.

Qualifications:

  • Graduate of any 4 year Bachelor's Degree course
  • With at least 5 years or more proven work experience as Sales Processor, Business Processing Officer or similar role.
  • Knowledgeable/Familiar in the day to day business operations work flow
  • Had previous experience in handling/managing a team.
  • Coordination Skills
  • Good Communication skill (verbal, written and listening)

Job Type: Full-time

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • Caloocan: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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