Marketing Support Specialist

1 day ago

Manila, National Capital Region, Philippines Remote Workmate Pty Ltd Full time ₱480,000 - ₱600,000 per year

This is a remote position.Marketing Support Specialist – Martech & Loan Officer EnablementFull-Time | 40 hours per week, 8 hours per dayStarting offer: Php 50,000 per month (negotiable)Working hours: 8:00 AM to 5:00 PM EST or based on client needsRemote – Candidates based in the Philippines preferredReady to Apply?If this opportunity excites you and your skills align with the role, we'd love to learn more about you.You can begin the application process right away by completing a short, self-paced video interview with "Alex," our AI interviewer. This helps us fairly assess your experience, communication style, and fit for the role.Start the interview here: Note: Applications without a video interview will not be processed.OverviewWe are hiring a Marketing Support Specialist to empower our Loan Officers (LOs) with the right marketing technology tools, ensure seamless operations, and optimize vendor relationships. This role is not just about support—it requires ownership of MarTech administration, financial tracking, and enablement. Success in this role means mastering CRM and automation platforms, keeping tech costs accurate, ensuring vendors deliver on expectations, and being the first line of support when LOs need help. You'll work at the intersection of marketing operations and technology, ensuring every tool and process runs smoothly to drive measurable business outcomes.Employee Value Proposition (EVP)At Remote Workmate, we don't just fill roles—we create career pathways for high-performing professionals who thrive in tech-enabled environments. As a Marketing Support Specialist, you'll be part of a team that champions innovation, efficiency, and data-driven decision-making. Your work will directly shape how Loan Officers operate daily, giving you a voice in system improvements, vendor partnerships, and training initiatives. You'll gain hands-on exposure to MarTech stacks, financial reconciliation processes, and vendor management—skills that will fast-track your career growth.Key Responsibilities (Outcome-Driven)Martech Tool Management: Administer CRM, email automation, and lead-gen tools for LOs; troubleshoot issues; train users.Tech Tool Charge Tracking: Maintain detailed expense tracking per LO; reconcile with Finance monthly; deliver cost efficiency reports.Vendor Management: Own vendor relationships, negotiate renewals, and assess performance; recommend improvements.Support & Enablement: Act as first-line support for LOs; develop FAQs, guides, and training resources; escalate issues as needed.SMARTe Objectives (First 120 Days)Audit and document all LO MarTech tools by Day 21.Build and launch a ledger system for tech tool charges by Week 4.Conduct at least 1 LO training session on MarTech usage by Week 6.Maintain a 95%+ accuracy rate in expense reconciliation.Deliver first vendor performance review by Day 90.Achieve

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