Email Implementation Specialist
4 days ago
Job Title: Email Implementation Specialist
Location: Onsite – Philippines
Type: Full-time
Reports To: Head of Retention & Lifecycle Marketing (in Poland)
About Us
We are a leading U.S.-based e-commerce brand with a globally distributed team. Our focus is on high-impact, data-driven marketing that drives customer loyalty, retention, and LTV. We're looking for a highly reliable, detail-oriented Email Implementation Specialist based in the Philippines to support our retention and lifecycle marketing efforts.
Role Overview
As our Email Implementation Specialist, you'll own the technical execution of email and SMS campaigns from start to finish. You'll collaborate closely with our Head of Retention & Lifecycle Marketing to build, QA, and launch campaigns on time with flawless execution. This is a hands-on role requiring expertise in email platforms, automation tools, segmentation logic, and campaign analytics.
Key Responsibilities
● Email & SMS Campaign Execution: ○ Build and launch marketing, transactional, and lifecycle emails in our CRM/email platform (e.g., Klaviyo, Iterable, or similar).
● QA & Testing: ○ Conduct rigorous quality assurance (subject lines, content, segmentation, links, dynamic content, device rendering).
● Segmentation & Targeting: ○ Set up and refine segments based on behavioral, demographic, and lifecycle criteria.
● A/B Testing: ○ Implement and track A/B tests for subject lines, send times, content blocks, and CTAs.
● Scheduling & Automation:
○ Schedule campaign sends and set up automated flows (welcome, abandoned cart, winback, etc.).
● Reporting & Optimization: ○ Track campaign performance and provide structured reporting to help guide optimization efforts.
● Documentation & Process Adherence: ○ Follow established SOPs and maintain campaign logs and performance dashboards.
Required Skills & Experience
● 2+ years of hands-on experience with email marketing tools (Klaviyo, Iterable, Braze, etc.)
● Solid understanding of email best practices (deliverability, compliance, responsive design)
● Experience with HTML/CSS for email layout tweaks and basic troubleshooting
● Comfort working in time-sensitive environments with exceptional attention to detail
● Familiarity with Google Sheets/Excel for campaign planning and reporting
● Excellent written English communication skills
● Comfortable working closely with European and U.S. teams in overlapping time zones
Preferred Qualifications
● Experience in e-commerce or DTC brands
● Basic understanding of SMS platforms (Attentive, Postscript, etc.)
● Exposure to Zapier, , or similar marketing automation tools
Work Schedule
● Full-time contractor, 40 hours/week
● Flexible work hours with partial overlap required with Central European Time (CET)
How to Apply
● Please submit your CV
● Examples of email campaigns or automations you've executed (Note: Candidates who provide portfolio samples or walk-throughs of segmentation logic or automations will be prioritized)
Note: As an independent contractor, you will be responsible for your taxes and statutory contributions.
Job Type: Full-time
Pay: From Php45,000.00 per month
Application Question(s):
Would you be comfortable with the use of Teramind, a remote work monitoring tool?
Can you work on a full-time basis as an independent contractor? 40 hours a week.
Work Location: In person
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