TA Coordinator

Talent Acquisition Coordinator

#4th in Great Place to Work's Best Company To Work For 2025
#10th in Fortune Magazine's 2025 World's Most Admired Companies
#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers
Top GBS Employers for the Philippines by the Everest Group

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The TA (Talent Acquisition) Coordinator provides administrative support to the APAC Talent Acquisition Team throughout the hiring lifecycle which includes but are not limited to, managing screening and interviewing logistics, tracking candidate progress in applicable TA technologies, initiating and monitoring pre-hire diligence, triaging and resolving issues, and creating offer and contract documentation. They execute, enact, and augment the candidate experience as the logistics liaison.

Career Center Responsibilities:

• Provide great experience to our candidates, hiring leaders, and other guests at the Career Center

• Ensure a seamless end-to-end experience for candidates, Hiring Leaders, and Talent Acquisition Partners by acting as the logistics liaison

• Review candidate profiles to conduct initial screening (via face to face, phone, video conference), facilitate assessments, and endorse candidates to assigned Talent Acquisition Partner as appropriate

• Utilize available Talent Acquisition (TA) technologies to manage logistics and scheduling of interviews (face to face or virtual)/teleconferences and send relevant interview guides to Hiring Leaders pre-interview

• Provide support for ad hoc reporting requests as needed

• Carry out other ad hoc administrative tasks and activities relating to the management of the career center as needed

Other Key Responsibilities:

• Maintain and update a global Talent Acquisition dashboard for accurate reporting

• Distribute requisite tools and templates to support the recruitment process

• Join Strategic Hiring Discussions and debrief meetings for requisitions together with Hiring Leaders and Talent Acquisition Partners as needed

• Audit and review requisitions in Career Track and route to respective stakeholders for approval

• Ensure operational excellence through triaging key issues that arise during the recruitment process

• Update Global Talent Acquisition (GTA) process and policy updates in a timely manner

• Ensure data integrity throughout the Global Talent Acquisition (GTA) lifecycle (including but not limited to loading new positions into the Applicant Tracking System (ATS), scanning and saving supporting documentation, and maintaining data routinely)

• Post campaigns to appropriate sourcing sites as directed by the Talent Acquisition Partner

• Send regular communication on referral programs for open roles and handle referral inquiries as needed

• Support Talent Acquisition Partners in generating and sending offers and contracts to candidates and sending disposition correspondence as needed

• Initiate profile validation and monitor pre-hire diligence including background checks and drug screens

• Provide support for ad hoc reporting requests as needed

• Carry out other ad hoc pre-offer administrative tasks and activities as needed

Minimum Qualifications:

• At least Two (2) years of working in a corporate environment specializing in administrative or support position

• Must possess great communication skills with proven ability to effectively and efficiently communicate with candidates and internal key partners

• Must be proficient in MS Office applications (Excel, Word, PowerPoint, etc.) and applicant tracking systems

• Must have experience working in a compliance-driven organization

Preferred Qualifications:

• Experience in a contact center environment, or relevant experience in recruitment administration is highly preferred

• Bachelor's Degree or equivalent is an advantage

Additional Details:

• Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig

• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)

• Work From Home Requirements:

  • Must have at least 25 mbps internet connection plan / speed

  • Must have a private & quiet area to work at home

• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.