Customer Service Associate

2 days ago

Cavite City, Calabarzon, Philippines AllBank (A Thrift Bank), Inc. (formerly Optimum Development Bank, Inc.) Full time ₱150,000 - ₱250,000 per year

Job Summary:

The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and efficient processing of client's transactions in the areas of new accounts, tellering and special services.

DUTIES AND RESPONSIBILITIES

As New Accounts

  1. Perform proper New Account's start and end of day activities subject to prescribed policies and procedures.

  2. Provide information on Bank products and services to clients.

  3. Process applications for opening of new accounts (Savings Account, Current Account, ATM and/or Term deposits) subject to presentation and submission of required documentary requirements as prescribed in the policies and procedures manuals.

  4. Check validity of information on all source documents e.g., account name, account numbers etc.

  5. Process new/renewal/roll-over/termination/pre-termination of Term Deposits in accordance with the Bank's procedures.

  6. Attend to all service requests of clients and other Head Office units such as, but not limited to, Bank certifications, ATM cards, MC issuance, check book re-orders, replacement of filled passbooks, loan payment debiting etc.

  7. File and manage bank records of account opening documents, signature cards and other client records, and observe proper record keeping.

  8. Prepare and release bank statements and returned checks to clients.

  9. Ensure adequacy of accountable and non/accountable forms for branch use.

  10. Prepare daily / monthly balancing and summary of working / inventory supply of Accountable forms and other branch supplies.

  11. Responsible in scanning and uploading of all account opening and KYC documents in Webloan and Network Attached Storage Server (NASSVR).

As Teller

  1. Perform proper Teller's start and end-of-day activities subject to prescribed policies and procedures.

  2. Process over-the-counter monetary transactions – deposits, withdrawals, encashment, loan payments, miscellaneous transactions, etc.

  3. Signature verify/approve cash withdrawals and encashment within the designated authority limit.

  4. Observe proper balancing of transactions and turn-over of cash and other items to the BOO/BSO/vault custodian according to required procedures.

As Admin & Support (System and Operation)

  1. Prepare and ensure timely submission of assigned internal and regulatory reportorial requirements.

  2. Act as alternate / joint/dual custodian as specified in the policy manual.

  3. Ensure prompt and courteous servicing of client inquiries, request, complaints and transactions.

  4. Maintain a clean and orderly workstation at all times.

  5. Perform other tasks that may be assigned by superiors from time to time.

Perform duties and responsibilities required under the latest manual of operations pertaining to the position.

MINIMUM REQUIREMENT

  • Education : Graduate of any 4-year degree Business related course.
  • Experience: No work experience required
  • Can start ASAP and amenable to work at Molino Branch

Job Type: Full-time

Ability to commute/relocate:

  • Cavite: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How soon can you start?

Education:

  • Bachelor's (Required)

Language:

  • English (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

  • customer service associate

    2 weeks ago

    Cavite City, Calabarzon, Philippines Value Care Health Systems, Inc Full time ₱180,000 - ₱360,000 per year

    Be part of our growing TEAMWe are looking for goal-oriented individuals to fill in the Customer Service Associate.Assists and answers queries of Value Care clients and or hospital personnel regarding their plan benefit, consultation, admission and utilization.DUTIES AND RESPONSIBILITIESResponsible in handling client's inquiries and concerns pertaining to...

  • Customer Service Representative

    2 days ago

    Cavite City, Calabarzon, Philippines ATLAS MANPOWER EXPONENTS COMPANY INC Full time ₱20,000 - ₱40,000 per year

    Key Responsibilities:Handle customer inquiries via phone, email, or chat in a professional and timely manner.Provide accurate information about products and services.Resolve customer concerns and complaints efficiently.Maintain a positive and helpful attitude while interacting with customers.Document and update customer interactions in the...

  • Customer Service Associate

    7 days ago

    Paranaque City, Calabarzon, Philippines Asticom Technology Inc Full time ₱20,000 - ₱40,000 per year

    We are seeking a reliable and customer-oriented Customer Service Associate (CSA) to provide excellent service and support to our clients. The CSA will assist customers with inquiries, transactions, and concerns, ensuring a smooth and positive experience. The ideal candidate is proactive, personable, and able to handle customer interactions professionally and...

  • Customer Service Associate

    2 days ago

    Paranaque City, Calabarzon, Philippines topbet tech corp,. Full time ₱180,000 - ₱360,000 per year

    About the role Join the dynamic team at topbet tech corp,. as a Customer Service Associate based in Paranaque City, Metro Manila. In this full-time role, you will be the first point of contact for our valued customers, delivering exceptional service and support to ensure their needs are met. Your excellent communication skills and customer-centric approach...

  • Customer Service Associate

    2 days ago

    Paranaque City, Calabarzon, Philippines Topbet Tech Corp. Full time ₱216,000 - ₱240,000 per year

    POSITION: Customer Service AssociateJOB DESCRIPTION / DUTIES & RESPONSIBILITIES:Proficient in computer use; tech-savvy and adaptable to new systems and toolsCapable of multitasking and managing multiple priorities efficientlyAble to perform well under pressure and consistently meet sales targets or quotasMaintains a positive attitude and professionalism in a...

  • Associate Representative, Customer Service

    2 weeks ago

    Cavite City, Calabarzon, Philippines Analog Devices Full time ₱1,200,000 - ₱2,400,000 per year

    Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality...

  • Associate Representative, Customer Service

    7 days ago

    Cavite City, Calabarzon, Philippines Analog Devices Full time ₱250,000 - ₱500,000 per year

    Come join Analog Devices (ADI) - a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and...

  • Customer Service Representative

    2 days ago

    Cavite City, Calabarzon, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱200,000 - ₱400,000 per year

    The role YWA HUMAN RESOURCE CORPORATION' is seeking a Customer Service Representative to join our dynamic team in Cavite City Cavite. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.What you'll be doingRespond to customer inquiries and...

  • Customer Service Rep.

    2 days ago

    Cavite City, Calabarzon, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱29,000 - ₱58,000 per year

    About the role We are seeking a talented Customer Service Representative to join our dynamic team at NEW ERA PLACEMENT AGENCY CO.', based in Cavite Calabarzon. This is a full-time position, offering a competitive salary package of 29K. As a Customer Service Representative, you will be responsible for providing exceptional support to our clients through...

  • Customer Service Representative

    1 week ago

    Cavite City, Calabarzon, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱200,000 - ₱250,000 per year

    About the role As a Customer Service Representative, you will be the friendly face of our company, providing exceptional customer support and ensuring the satisfaction of our clients. Working in our dynamic call centre environment, you will be responsible for handling inbound inquiries, resolving customer issues, and delivering a seamless customer...