Customer Service Associate

3 days ago


Cavite City, Calabarzon, Philippines AllBank (A Thrift Bank), Inc. (formerly Optimum Development Bank, Inc.) Full time ₱150,000 - ₱250,000 per year

Job Summary:

The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and efficient processing of client's transactions in the areas of new accounts, tellering and special services.

DUTIES AND RESPONSIBILITIES

As New Accounts

  1. Perform proper New Account's start and end of day activities subject to prescribed policies and procedures.

  2. Provide information on Bank products and services to clients.

  3. Process applications for opening of new accounts (Savings Account, Current Account, ATM and/or Term deposits) subject to presentation and submission of required documentary requirements as prescribed in the policies and procedures manuals.

  4. Check validity of information on all source documents e.g., account name, account numbers etc.

  5. Process new/renewal/roll-over/termination/pre-termination of Term Deposits in accordance with the Bank's procedures.

  6. Attend to all service requests of clients and other Head Office units such as, but not limited to, Bank certifications, ATM cards, MC issuance, check book re-orders, replacement of filled passbooks, loan payment debiting etc.

  7. File and manage bank records of account opening documents, signature cards and other client records, and observe proper record keeping.

  8. Prepare and release bank statements and returned checks to clients.

  9. Ensure adequacy of accountable and non/accountable forms for branch use.

  10. Prepare daily / monthly balancing and summary of working / inventory supply of Accountable forms and other branch supplies.

  11. Responsible in scanning and uploading of all account opening and KYC documents in Webloan and Network Attached Storage Server (NASSVR).

As Teller

  1. Perform proper Teller's start and end-of-day activities subject to prescribed policies and procedures.

  2. Process over-the-counter monetary transactions – deposits, withdrawals, encashment, loan payments, miscellaneous transactions, etc.

  3. Signature verify/approve cash withdrawals and encashment within the designated authority limit.

  4. Observe proper balancing of transactions and turn-over of cash and other items to the BOO/BSO/vault custodian according to required procedures.

As Admin & Support (System and Operation)

  1. Prepare and ensure timely submission of assigned internal and regulatory reportorial requirements.

  2. Act as alternate / joint/dual custodian as specified in the policy manual.

  3. Ensure prompt and courteous servicing of client inquiries, request, complaints and transactions.

  4. Maintain a clean and orderly workstation at all times.

  5. Perform other tasks that may be assigned by superiors from time to time.

Perform duties and responsibilities required under the latest manual of operations pertaining to the position.

MINIMUM REQUIREMENT

  • Education : Graduate of any 4-year degree Business related course.
  • Experience: No work experience required
  • Can start ASAP and amenable to work at Molino Branch

Job Type: Full-time

Ability to commute/relocate:

  • Cavite: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How soon can you start?

Education:

  • Bachelor's (Required)

Language:

  • English (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person



  • Cavite City, Calabarzon, Philippines Sutherland Full time

    OverviewAbout the JobAs a Customer Service Associate for our Wireless & Broadband Services account in Carmona, you'll be the friendly face that guides new members through a smooth, stress-free onboarding. From setting up accounts to answering questions, you'll ensure they're hooked up with top-tier service from day one.What You'll Bring to the TableProvide...

  • Sales Associate

    2 days ago


    Cavite City, Calabarzon, Philippines First Digital Finance Corporation Full time ₱15,000 - ₱50,000 per year

    Sales Associate (Offline)Industry: Retail CreditLocation: CaviteEmployment Type: Full-TimeMonthly Salary: Above Minimum wage rate + up to 50k incentivesBenetfits: HMO for 2 (₱150,000 each person)About UsBillease is a leading player in the retail credit industry, committed to making retail credit solutions accessible and straightforward for everyone. We...


  • Cavite City, Calabarzon, Philippines Analog Devices Full time ₱1,200,000 - ₱2,400,000 per year

    Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality...

  • Sales Associate

    7 days ago


    Cavite City, Calabarzon, Philippines Whiteplane, Inc. Full time ₱15,000 - ₱30,000 per year

    Branch Location: SM Dasma Job Overview:The Sales Associate is responsible for achieving sales targets for assigned products or categories in the designated store. The role ensures excellent customer service through product knowledge and customer interaction, maintains proper store displays according to visual merchandising guidelines, and monitors inventory...


  • Cavite City, Calabarzon, Philippines TalentPop App Full time

    Helping people comes naturally to you—and you can do it seamlessly in both French and English. If you're ready to bring your communication skills, empathy, and problem-solving mindset to a global team, we'd love to meet you.What You'll DoAs a French-English Customer Support Associate, you'll assist customers from French-speaking regions through voice calls...

  • Services Coordinator

    3 weeks ago


    Cavite City, Calabarzon, Philippines Schneider Electric North America Full time

    What will you do?What will you do? (Responsibilities based on the original description)Review Customer's Purchase Order and validate the following informationInstalled Products are eligible for services and correctBill to Accounts and Installed at accounts are correct and active and payment condition (monthly, quarterly)PO validation process is followed....

  • Sales Associate

    4 days ago


    Cavite City, Calabarzon, Philippines Whiteplane Inc. Full time ₱144,000 - ₱180,000 per year

    Branch Location: DasmaOverview:We are looking for a proactive and customer-focused Sales Associate to join our Cebu team. In this role, you'll help drive sales by promoting assigned products or categories, delivering outstanding customer service, maintaining visual merchandising standards, and assisting with inventory control.Responsibilities:Meet or exceed...


  • Cavite City, Calabarzon, Philippines Minacs Full time

    Work at Home Customer Service Advisor – RCX 2025Apply NowJob Title:Work at Home Customer Service Advisor – RCX 2025Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution...


  • Paranaque City, Calabarzon, Philippines Mary Grace Foods, Inc. Full time ₱200,000 - ₱250,000 per year

    Hello Applicants We are on the look out for passionate and dedicated individuals to join our team as Customer Care Associates. If you have excellent communication skills and a heart for service, we'd love to hear from youJob description:The Customer Care Associate is responsible for providing front-line support to customers by responding to inquiries,...


  • Paranaque City, Calabarzon, Philippines ManpowerGroup Full time ₱300,000 - ₱450,000 per year

    Essential Duties and Responsibilities:· Receive inbound inquiries via multiple channels (Phone, Chat, Web and other digital intake channels), for multiple functions (HR, Procurement, Payroll), for multiple regions (ASPAC, EMEA, NA, LATAM), understand and clarify the need, investigate, answer the inquiries and assist in the resolution of concerns.· Access...