WFH Virtual Assistant

6 days ago

Manila, National Capital Region, Philippines BruntWork Full time

Job Role Summary/Overview

Join a dynamic design and construction company that specializes in high-performance, energy-efficient homes using innovative panel systems and passive house design principles. You'll be the communication backbone supporting both their established design business and their growing panel supply business, working directly with builders and owner-builders to deliver sustainable, comfortable homes.

Job Highlights

  • Monthly Rate: Approximately PHP 54,000
  • Paid Hours per Week: 40

  • Schedule: Monday to Friday, 8:00am - 5:00pm, with 1 hour unpaid break | Sydney, AU Time

  • Work Arrangement: Work from home

  • Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

  • Manage all client communications across both businesses, ensuring 24-hour response times to all inquiries
  • Coordinate and schedule client meetings, consultations, and project milestones proactively
  • Follow up with clients throughout the design and supply process to maintain consistent communication flow
  • Qualify incoming leads from various sources to identify serious prospects versus casual inquiries
  • Prepare and send project kickoff emails using Go High Level templates, including client surveys and Pinterest board setup
  • Track and manage project timelines, ensuring all stakeholders (clients, engineers in Europe, local consultants) meet deadlines
  • Coordinate with European engineers for panel system engineering and local consultants for design aspects
  • Maintain systematic follow-up processes to prevent clients from having to chase for updates
  • Create and maintain consistent marketing content and lead generation activities
  • Document all processes and client interactions for quality control and business system development
  • Support invoice tracking and administrative tasks related to both business streams
  • Assist with systematic marketing efforts to reduce reliance on reactive lead generation

Requirements

  • Experience with project management and client coordination, preferably in construction, design, or related industries
  • Understanding of construction/design processes and terminology preferred
  • Experience with systematic follow-up processes and client relationship management
  • Comfortable with screen recording tools (Komodo Deck) and creating process documentation
  • Flexibility to adapt to evolving business needs as it grows from 30% to 50%+ of business focus

Nice To Have:

  • Proficiency with digital tools including email marketing platforms (Go High Level preferred), project management software (Trello, ClickUp), and CRM systems
  • Ability to work across multiple time zones (coordinating with European engineers)

ZR_28686_JOB

Reminder

  • Kindly apply directly to the link provided; you will be redirected to BruntWork's Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.

Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring

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