Reservations Associate- The Henry Glass House Clark

6 days ago


Pasay, National Capital Region, Philippines The Henry Hotel Manila Full time

Company Description

The Henry Hotels and Resorts is a management consulting company based out of 2680 F. B. Harrison Street, Pasay City, Philippines. We specialize in offering unique and personalized hospitality experiences, ensuring exceptional guest service and satisfaction.

Role Description

This is a full-time, on-site role for a Reservations Associate at The Henry Glass House Clark, located in A E E Jacinto, Clark Freeport Zone Angeles,2023 Pampanga. The Reservations Associate will be responsible for handling all aspects of guest reservations, including answering inquiries, processing bookings, and providing superior customer service. Additional tasks include managing booking systems, coordinating with other departments, and ensuring accurate and timely communication with guests.

Qualifications

  • Experience in Reservations and Sales
  • Strong Communication and Customer Service skills
  • Ability to provide Training to team members
  • Excellent organizational and multitasking abilities
  • Proficiency in reservation systems and related software
  • Prior experience in the hospitality industry is a plus
  • Bachelor's degree in Hospitality Management, Tourism, or related field preferred


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