Front Office Associate

3 days ago

Pasay, National Capital Region, Philippines Networld Hotel Management Corp. Full time ₱250,000 - ₱500,000 per year

Join the dynamic Front Office team at Networld Hotel Spa & Casino as a Front Office Associate. In this full-time position, you will be the first point of contact for our guests, ensuring they receive exceptional customer service from the moment they arrive. You will play a vital role in creating memorable experiences for our valued guests.

Job Description:

  • Greet and welcome guests warmly upon arrival, providing a friendly and professional service
  • Process guest check-ins and check-outs efficiently and accurately
  • Respond promptly and courteously to guest enquiries and requests
  • Assist with the management of guest reservations and room allocations
  • Maintain high standards of cleanliness and organization in the front office area
  • Communicate effectively with other hotel departments to ensure seamless guest experiences
  • Actively promote the hotel's facilities, services and special offers to guests
  • Contribute to a positive team environment and support your colleagues as needed

Qualifications:

  • Fresh graduates are welcome to apply
  • Excellent communication and interpersonal skills, with a friendly and professional demeanor
  • Strong attention to detail and the ability to work accurately under pressure
  • Good problem-solving skills and the capacity to think quickly on your feet
  • Proficiency in using hotel management software and computer systems
  • A passion for providing exceptional customer service and creating memorable experiences

Apply now for this exciting opportunity to kickstart your career in the hospitality industry

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