Quality Assurance Manager
4 days ago
GENERAL RESPONSIBILITIES:
The Quality Assurance Manager will oversee the activity of the quality assurance team/s and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes. Creates testing strategy and makes sure that it is implemented according to set standards and procedures.
DUTIES AND RESPONSIBILITIES:
- Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
- Identifies and sets appropriate quality standards and parameters for products.
- Communicates quality standards and parameters to QA team, product development team, and other appropriate stakeholders.
- Coordinates product testing processes. Identifies the overall product quality assurance strategy.
- Identifies and analyzes issues, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
- Ensure implementation of Quality Metrics and suggest improvement.
- Spearheads Quality Assurance reporting and continuous improvement.
JOB SPECIFICATIONS:
- Education – At least graduate with a Bachelor's Degree in IT, Computer Science, Engineering, or any related course.
Related Work Experience – At least 7 years of experience as a Quality Assurance Manager
Experience in handling multiple quality assurance team/s
- Experienced in handling automation and manual testing engagements
- Must have strong business/client engagement skills.
- Must be assertive, results-oriented, and able to multitask.
- Must possess strong negotiation skills.
Must be adept to work in a fast-paced environment with tight SLAs / Timeline
Skills:
Must have strong leadership skills and the ability to supervise and handle a team
- Must have strong analytical skills, highly detailed and process-oriented.
- Must have strong communication and presentation skills
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