Customer Service Assistant
3 days ago
Job description:
- Assisting customers who bring in their units for maintenance.
- Protecting the units on display in the showroom and keeping an eye out for shoplifters.
- Creating service records for the devices that clients have left for repair.
- After technicians have completed the unit diagnosis, repair order forms are prepared.
- Notifying the client of the unit diagnosis and obtaining their consent before proceeding with the repair.
- After giving clients the specifics of repairs, routine paperwork is prepared.
- Notifying clients that their units have been fully fixed and are prepared for release and pickup from the service center shop.
- Encoding repair records for file and reference.
Work Location: BOSE Service Center, Connecticut St. San Juan City
Job Type: Fixed term
Contract length: 5 months
Pay: Php695.00 per day
Work Location: In person
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