Customer Service Representative

4 days ago

Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱150,000 - ₱250,000 per year

Position:
Customer Service Representative

Location:
Eastwood, Quezon City

Work Setup & Shift:
Onsite| Nightshift

Why join MicroSourcing?
You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role

As a Customer Service Representative, You Will

  • Pre-register patient data prior to physician appointments.
  • Verify patient demographics and insurance information.
  • Inform patients of their financial responsibility for the appointment.
  • Collect and document accurate Personal and Family Medical History in the patient's chart.

What You Need:
Non-negotiables

  • Prior experience in customer service and insurance verification.
  • Strong English communication skills, both verbal and written.
  • Personable and professional phone presence.
  • Ability to exercise good judgment and share information effectively.

-

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%
For more information, visit

Terms & conditions apply.*Terms & conditions apply

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