Client Relationship Manager

2 days ago

Quezon City, National Capital Region, Philippines TechnoGlobal Team Inc. Full time ₱960,000 per year

WELCOME BENEFITS, SERVED DAILY From Day 1: free lunch, HMO, and full medical coverage.

#WeAreTGT in Eastwood: Great Place to Work Certified

  • Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
  • Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
  • Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
  • Vibrant City Location: Work in Eastwood (Day Shift)

YOUR DAILY TASKS

  • Manage and grow client accounts, acting as their main point of contact
  • Support Australian campaigns by coordinating client requests and project needs
  • Identify opportunities for upselling and cross-selling aligned with client goals
  • Coordinate with internal teams to deliver timely and effective solutions
  • Conduct Quarterly Business Reviews (QBRs) and track client progress
  • Use CRM and PSA systems (including ConnectWise) to manage client activities

About the Role

We're looking for a Client Relationship Manager who will serve as the trusted point of contact for our Australian clients. This role focuses on building lasting relationships, ensuring client satisfaction, and driving retention and engagement. You'll play a key role in understanding client needs, aligning solutions to their goals, and identifying opportunities for continued partnership growth.

THE IDEAL CANDIDATE

What You'll Bring (Experiences):

  • 8+ years in account management, client relationship management, or sales
  • Bachelor's degree in Business, Marketing, Sales, or a related field
  • Proven record of managing client portfolios and driving growth
  • Demonstrated ability to handle multiple international accounts while staying organized
  • Strong communication, problem-solving, and relationship-building skills
  • IT or professional services experience is a plus

ABOUT YOU (Soft Skills)

  • Excellent communication, negotiation, and relationship-building abilities
  • Customer-focused problem solver with strong commercial acumen
  • Team player who collaborates effortlessly across departments
  • Flexible, adaptable, and professional in handling client and business needs

#WeAreTGT in Eastwood: Great Place to Work Certified

TGT's Eastwood Branch is a vibrant location with plenty to offer. If you're looking for a dynamic career opportunity with a great company culture, this is the perfect role for you

Take your career to the next level Apply now

Job Type: Full-time

Pay: Php70, Php80,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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