Housekeeping Team Leader
5 days ago
Recruitment, Screening & Training
- Conduct second interviews and screen applicants based on quality standards.
- Lead pre-deployment training to ensure only qualified personnel are deployed.
- Keep training materials updated and aligned with industry standards.
Operational Leadership
- Manage housekeeping operations for new and ongoing projects with other departments.
- Recommend plans to improve service and maintain competitiveness.
- Work with the site team to implement approved plans.
Site Inspection & Planning
- Conduct site inspections to assess cleaning needs.
- Recommend cleaning supplies, tools, equipment, and staffing levels.
- Develop schedules and assignments based on area and cleaning frequency.
Monitoring & Audit
- Lead audits to ensure compliance with client agreements.
- Check staff uniforms, IDs, attendance, and procedure adherence.
- Resolve client concerns promptly.
- Monitor staff performance regularly.
Staff Supervision & Discipline
- Supervise on-site teams to ensure tasks are done well and on time.
- Conduct performance reviews and give feedback.
- Recommend recognition for outstanding employees.
- Handle disciplinary actions with proper documentation and HR coordination.
- Ensure clear communication through proper management channels.
Cleaning & Maintenance
- Oversee cleaning tasks like sweeping, mopping, dusting, and sanitizing.
- Manage waste disposal and recycling efforts.
- Inspect and maintain cleaning equipment.
- Ensure compliance with health and safety standards.
Supply & Inventory Management
- Monitor cleaning supplies and safety equipment inventory.
- Request restocking on time and encourage proper use to reduce waste.
Client & Internal Coordination
- Attend client meetings about housekeeping concerns.
- Work with on-site teams to resolve client issues efficiently.
- Report key updates to senior management as needed.
Other Responsibilities
- Assist with warehouse or operational tasks as needed.
- Perform additional duties assigned by upper management.
Job Type: Full-time
Benefits:
- Company events
- Promotion to permanent employee
Work Location: In person
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