Store Team Leader
5 days ago
Key Responsibilities:Leadership & Team Management
- Supervise, support, and motivate store staff to achieve individual and team targets.
- Delegate tasks and monitor staff performance, providing coaching and feedback.
- Assist in training new team members and support ongoing staff development.
- Foster a positive and inclusive team culture focused on delivering outstanding customer experiences.
Customer Service
- Lead by example in delivering exceptional customer service.
- Handle escalated customer issues professionally and effectively.
- Ensure the store team consistently adheres to service standards.
Sales & Operations
- Assist in achieving and exceeding store sales goals and KPIs.
- Ensure store is fully stocked, well-merchandised, and presented to brand standards.
- Monitor stock levels, carry out stock counts, and manage stock rotation.
- Support the execution of promotional activities and campaigns.
Store Standards & Compliance
- Ensure store cleanliness, safety, and security at all times.
- Comply with company policies, health and safety regulations, and cash handling procedures.
- Assist with opening and closing duties, including cashing up and reporting.
Reporting & Communication
- Provide regular feedback and performance updates to Store Manager.
- Contribute to daily, weekly, and monthly reporting as required.
- Communicate effectively with team members and upper management.
Job Type: Full-time
Pay: Php Php500.00 per day
Benefits:
- Flexible schedule
- Flextime
- Opportunities for promotion
- Paid training
- Pay raise
Work Location: In person
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