Store Team Leader

3 days ago

Baguio City, Cordillera, Philippines Starway Hotel Full time ₱50,000 - ₱500,000 per year

Key Responsibilities:Leadership & Team Management

  • Supervise, support, and motivate store staff to achieve individual and team targets.
  • Delegate tasks and monitor staff performance, providing coaching and feedback.
  • Assist in training new team members and support ongoing staff development.
  • Foster a positive and inclusive team culture focused on delivering outstanding customer experiences.

Customer Service

  • Lead by example in delivering exceptional customer service.
  • Handle escalated customer issues professionally and effectively.
  • Ensure the store team consistently adheres to service standards.

Sales & Operations

  • Assist in achieving and exceeding store sales goals and KPIs.
  • Ensure store is fully stocked, well-merchandised, and presented to brand standards.
  • Monitor stock levels, carry out stock counts, and manage stock rotation.
  • Support the execution of promotional activities and campaigns.

Store Standards & Compliance

  • Ensure store cleanliness, safety, and security at all times.
  • Comply with company policies, health and safety regulations, and cash handling procedures.
  • Assist with opening and closing duties, including cashing up and reporting.

Reporting & Communication

  • Provide regular feedback and performance updates to Store Manager.
  • Contribute to daily, weekly, and monthly reporting as required.
  • Communicate effectively with team members and upper management.

Job Type: Full-time

Pay: Php Php500.00 per day

Benefits:

  • Flexible schedule
  • Flextime
  • Opportunities for promotion
  • Paid training
  • Pay raise

Work Location: In person

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