Customer Service for Financial Account
2 days ago
Location: Cebu Business Park
Work Setup: Onsite
Schedule: Night Shift / Shifting Schedule
Start Date: Early October
Job Description
We are looking for dedicated Customer Service Representatives to join our Financial Account program. You will be responsible for assisting clients with financial-related inquiries, ensuring accuracy, efficiency, and excellent customer experience.
What's in it for you?
- Salary range: ₱25,000 – ₱26,000
 - Sign on bonus
 - Fixed Weekends Off (Saturday and Sunday)
 - HMO coverage starting Day 1 (up to ₱250,000)
 - Coverage includes pre-existing conditions (including cancer), valid until age 80
 - Yearly salary increase (performance-based)
 - 10% night differential
 - Vacation leave conversion (up to 5 days)
 
Qualifications
- One year financial account experience OR two years BPO Experience
 - Above-average English communication skills
 - Must have: TOR/Diploma, COE or Resignation Letter, valid Government IDs (SSS, PhilHealth, TIN, Pag-IBIG), and NBI Clearance
 
Benefits:
- Additional leave
 - Company Christmas gift
 - Company events
 - Health insurance
 - Opportunities for promotion
 - Paid training
 - Pay raise
 - Promotion to permanent employee
 
Job Types: Full-time, Permanent
Pay: Php25, Php26,000.00 per month
Benefits:
- Additional leave
 - Company Christmas gift
 - Company events
 - Health insurance
 - Opportunities for promotion
 - Paid training
 - Pay raise
 - Promotion to permanent employee
 
Ability to commute/relocate:
- Cebu City: Reliably commute or planning to relocate before starting work (Preferred)
 
Application Question(s):
- how long is your BPO Voice experience?
 - Have you handled a financial account before? If yes, how many years?
 - Please provide and active number, viber, or email for smoother communication
 
Work Location: In person
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