Customer Service Representative

19 hours ago

Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱208,000 - ₱312,000 per year

Customer Service Representative (Financial Account) – with Sign On Bonus of 20K

Location: Cebu Business Park, Cebu City

Job Type: Full-time | Onsite | Voice Account

Application Process: Onsite

About the Role

We are hiring Customer Service Representatives for our financial account If you have at least 1 year of BPO experience and are looking for a stable job with excellent benefits, this is your chance to grow in the BPO industry.

This role involves assisting customers with their financial and account-related inquiries while ensuring excellent customer service.

Key Responsibilities:

As a Customer Service Representative, you will:

  • Handle inbound and outbound calls for financial account services
  • Assist customers with billing inquiries, account updates, and transaction-related concerns
  • Provide support for dispute resolution and payment issues
  • Educate customers about financial products and services
  • Ensure accurate documentation of customer interactions
  • Deliver empathy-driven service while meeting performance metrics.

Qualifications:

  • At least Senior High School graduate, College Graduate or 2nd Year Undergraduate
  • With minimum of 1 year BPO experience (any account type)
  • Strong verbal and written communication skills
  • Amenable to work onsite in Cebu Business Park

Compensation & Benefits:

  • Sign-on Bonus of ₱20,000
  • Salary package up to ₱26,000
  • Fixed weekends off (Saturday and Sunday)
  • Yearly salary increase (performance-based)
  • 10% Night Differential
  • Vacation Leave Conversion (up to 5 days)
  • HMO from Day 1 of training (coverage up to ₱250,000)

Why Join Us?

  • Work-life balance with weekends off
  • Competitive pay and day-one benefits
  • Career growth in a stable financial account

How to Apply

Send your CV to

Connect via Viber:

For faster processing, send a message/email with the subject: "FINANCIAL"

Job Type: Full-time

Pay: Up to Php26,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Please provide your Viber Account:

Education:

  • Senior High School (Preferred)

Experience:

  • BPO: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

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