
Business Process Improvement Specialist l WFH
2 days ago
Job Description:
- Design, manage and optimise all business processes to improve quality, efficiency, and outcomes for all business departments.
- Understand business requirements and goals and think outside of the box to provide solutions that make valuable contributions to the business outcomes.
- Be hands-on and capable of performing the work and processes designed, while also training and managing any improvements or changes.
- Understand the reasoning behind current practices and proposed initiatives, ensuring that every improvement is implemented successfully.
- Show high level of motivation and initiative to drive change without the need for micromanagement— ensuring every improvement is implemented successfully.
- Ensure quality by interpreting data to prove changes to, or process structure is appropriate.
- Monitor, manage, and refine existing processes for continuous improvement and ensure best outcomes.
- Analyse costs and benefits by process change, using data.
- Write, maintain, and improve documentation to ensure there is a central database that can be used for all training requirements and transparency in process/functions.
Job Qualifications:
- Bachelor's degree in Engineering, Business Administration, Psychology, Philosophy, Political Science, or any related.
- Proven experience as a Business Process Improvement Specialist, or a similar role.
- Experience in process documentation.
- A do-er, not a say-er; with the ability to complete a project from beginning to end.
- Strong understanding of various process improvement strategies.
- Familiarity with process management tools and methodologies.
- Familiarity with cost-benefit analysis techniques.
- Ability/confidence to make decisions objectively and based on facts.
- Good critical thinking skills.
- Good communication and ability to speak fluent English
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