MI Customer Engagement Senior Assistant

Role reports to the Agency Information Management & Reporting Lead (who reports to Agency MIS & Analytics Head, under Distribution Operations & Analytics Department) and has the following key accountabilities:Accurate and timely release of Agency performance reports to effectively monitor the Channel's various performance KPIs, performance & achievement vs....

Job Summary:The MIS/Data Entry Associate is responsible for accurately entering, updating, and maintaining information in digital systems and databases. This role supports business operations by ensuring data is correct, organized, and accessible for reporting and analysis.Key Responsibilities:Input, update, and maintain data in spreadsheets, databases, and...

Job roleTo design and implement customer engagement activities to encourage positive customer experienceIdentify and define customer success metrics for monitoring and evaluationKeep abreast of customer centric practices especially in the microinsurance landscapeConduct end-to-end customer-focused research to identify and address pain...

Job Description:We are seeking a highly skilled and results-driven Customer Engagement Specialist to join our Growth Marketing team. This role will support the design and execution of customer engagement strategies that drive growth, improve loyalty, and increase the lifetime value of customer relationships.This position is responsible for developing and...

Job descriptionThe role involves planning, coordinating, and directing all computer-related activities within the assigned team. Responsibilities include assisting in the development, consolidation, and monitoring of the team's daily and monthly MIS reports, as well as serving as a vital link to partner clients for correspondences and reportorial...

We are looking for a results-oriented Customer Engagement Specialist to join our Growth Marketing team at Manulife Philippines. This role supports the design and execution of customer engagement strategies that drive growth, improve loyalty, and increase the lifetime value of customer relationships.Position Responsibilities:Customer Growth Initiatives:...

Job DescriptionWe are seeking a Customer Success Executive to join our team. The successful candidate will be responsible for developing and executing customer success plans, working closely with senior customer executives, Enterprise Architects, IT Management and Developers.The ideal candidate will have strong technical knowledge of DevOps and agile...

Customer Service Representative Job DescriptionWe are seeking a dedicated and enthusiastic customer service representative to join our team. The ideal candidate will be passionate about assisting customers, resolving inquiries, and ensuring a positive experience for all.This role involves managing a high volume of incoming calls, emails, and online chats...

Job Description: Customer Service IT ManagerWe are seeking a highly driven and visionary Customer Service IT Manager to lead the global IT strategy for our customer service operations. This role combines strategic leadership with the ability to dive into details when needed, ensuring our technology landscape supports world-class customer experiences. The...

Required years of experience and specialization· Minimum of 5 to 8 years of ExperienceQualifications:Bachelor's Degree Holder5 to 8 years of experience with call center and process improvement preferred; customer satisfaction analysis a plusSix Sigma green belt certification preferredProven experience with data analysis, linkage of multiple data sets and...