MI Customer Engagement Senior Assistant

Role reports to the Agency Information Management & Reporting Lead (who reports to Agency MIS & Analytics Head, under Distribution Operations & Analytics Department) and has the following key accountabilities:Accurate and timely release of Agency performance reports to effectively monitor the Channel's various performance KPIs, performance & achievement vs....

About the jobThe RoleAsMIS Officer,you will deliver and automate MIS and risk reports for the Company's Business Risk per Service Level Agreement in support of their ROC and regulatory reporting requirements.How you will contributePrepares an integrated database from the various data sources of the bank using spreadsheets and data programming tools to...

Key ResponsibilitiesEstablish and maintain a seller database.Develop automated systems for tracking seller movements and evaluations.Create real-time reports and dashboards on sales performance and marketing.Monitor allowances, incentives, commissions, and clawbacks.Implement web-based reporting tools for sales activities and leads.Handle inventory tracking...

Job roleTo design and implement customer engagement activities to encourage positive customer experienceIdentify and define customer success metrics for monitoring and evaluationKeep abreast of customer centric practices especially in the microinsurance landscapeConduct end-to-end customer-focused research to identify and address pain...

We are looking for a results-oriented Customer Engagement Specialist to join our Growth Marketing team at Manulife Philippines. This role supports the design and execution of customer engagement strategies that drive growth, improve loyalty, and increase the lifetime value of customer relationships.Position Responsibilities:Customer Growth Initiatives:...

Key Responsibilities:Assist in planning, implementing, and monitoring marketing campaigns and promotional activities.Support MIS-related tasks, including data encoding, report preparation, and system monitoring.Create and edit marketing collaterals (posters, social media posts, presentations, simple videos) using design tools.Maintain and update company...

Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

JOB SUMMARYExecutes customer engagement initiatives following the set strategy and monitors customer segmentation, measurement, puts together the calendar of consumer engagements in both digital and on-ground efforts.PRINCIPAL DUTIES & RESPONSIBILITIESPlanning and executing tactical and consumer engagement programs that drive financial improvement and...

Required years of experience and specialization· Minimum of 5 to 8 years of ExperienceQualifications:Bachelor's Degree Holder5 to 8 years of experience with call center and process improvement preferred; customer satisfaction analysis a plusSix Sigma green belt certification preferredProven experience with data analysis, linkage of multiple data sets and...

Customer ExpertCustomer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different...