Junior AFC Systems and QC MI Officer

2 days ago


Makati City, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱900,000 - ₱1,200,000 per year

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position Title: Jr. AFC Systems and QC MI Officer

Job Summary:

  • The position is responsible for ensuring data quality in all the Management Information (MI) reports for Authorizations, Fraud and Chargeback. The duty includes generating, organizing, storing and analyzing data while preserving security and confidentiality standards.
  • The position is also responsible in the independent generation of performance reports of the AFC business units. He or she is also tasked to provide support for any adhoc report generation requests from AFC business units.

Specific Duties & Responsibilities:

Data Management

  • Manages generation of scheduled reports within the specified turn-around time

  • Daily Reports

  • Weekly Reports
  • Monthly Reports

  • Generates and develops MI reports that would be used for

  • QC Day2 reviews

  • AFC Performance reviews
  • Other AFC related needs

  • Supports AFC business units in the generation of Ad-hoc reports as needed

  • Centralizes and safeguards reports generated for the whole AFC
  • Maintains integrity of reports by utilizing tools and risk mitigating measures aligned with the business requirements
  • Conducts regular review of the MI inventory to ensure that only relevant MIs are being generated and maintained.
  • Conducts periodic review of the report programs to ensure accuracy and that the program is still up to date
  • Manages the MI request process that would ensure documentation of all new, revised, and sunset reports.
  • Manages AFC server capacity to eliminate possible report generation disruption
  • Collaborates with AFC business units in order to come up with report architectures that would support their other business needs.
  • Helps the different AFC teams in identifying possible opportunities in improving performance efficiency

Data Analytics

  • Establishes an independent report that would be used for tracking performances of Authorizations, Fraud and Chargeback
  • Analyses the reports and provides insight on the unit /team/ department performances.
  • Provides recommendations for improvements based on the data presented

Other Tasks

  • Creates and updates Procedure Manuals on a regular basis or when deemed necessary.
  • Assists the AFC SQC head in the periodic review of the AFC QC framework.
  • Serves as primary back-up for Fraud MI team
  • Checks accuracy of created fraud rules prior to deployment
  • Supports the AFC-SQC team in various activities such as QuRe, CSAT, etc.
  • Performs other tasks, responsibilities, projects which may be assigned from time to time (e.g. BORC, BCP, Cost Champion, Corp. Correspondent, Line trainer, e-Champ, etc.)
  • Performs other tasks that may be assigned by the AFC Systems and Quality

Qualifications:

  • Bachelor's degree holder; preferably graduate of Statistics or Information Technology/ Software Programming course
  • Has at least 2 years of work related experience in a financial institution preferably from a credit card company. Fresh graduates with SAS background are welcome to apply.
  • Microsoft Office, SAS – Advanced level

Other Details:

Rank: Junior Officer

Unit: Consumer Business Sector / Credit Operations Group / Authorizations, Fraud, and Chargeback Department

Location: Ayala, Makati



  • Makati City, National Capital Region, Philippines Beep Full time

    The role of Senior Rail AFCS Engineer is to provide end-to-end technical and non-technical support to various Rail AFCS and other Ad Hoc/Special Projects and Initiatives assigned to the Rail Concession and Special Projects Team. He/She must be capable of liaising and coordinating with various internal and external stakeholders, including but not limited to...

  • MIS Officer

    1 day ago


    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    About the jobThe RoleAsMIS Officer,you will deliver and automate MIS and risk reports for the Company's Business Risk per Service Level Agreement in support of their ROC and regulatory reporting requirements.How you will contributePrepares an integrated database from the various data sources of the bank using spreadsheets and data programming tools to...

  • mis officer

    1 week ago


    Mandaluyong City, National Capital Region, Philippines PHINMA Properties Sales & Marketing Inc. Full time ₱900,000 - ₱1,200,000 per year

    Key ResponsibilitiesEstablish and maintain a seller database.Develop automated systems for tracking seller movements and evaluations.Create real-time reports and dashboards on sales performance and marketing.Monitor allowances, incentives, commissions, and clawbacks.Implement web-based reporting tools for sales activities and leads.Handle inventory tracking...

  • IT & MIS Manager

    3 days ago


    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per year

    Job Description:Responsible for overseeing the organization's Information Technology (IT) infrastructure and Management Information Systems (MIS).Ensures that all systems, applications, databases, networks, and security protocols operate efficiently, securely, and support business objectives.Provides leadership in data management, analytics, process...

  • QA/QC Officer

    3 days ago


    Makati City, National Capital Region, Philippines STILEITALIA INC. Full time ₱216,000 - ₱264,000 per year

    GENERAL RESPONSIBILITIES:· The QA/QC Officer ensures that the finished project meets all the requirements specified in the contract documents and to avoid potential problems that could result in delays.· Responsible for QA/QC documents including certificates, inspection requests, non-compliance reports and site instruction/observations, permanent materials...

  • MIS Manager

    3 days ago


    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱1,200,000 - ₱3,600,000 per year

    About the roleReporting to the General Manager, the MIS Manager is responsible for overseeing the day-to-day operations of the Hotel. This full-time, on-site role plays a critical part in ensuring the smooth functioning of the hotel's systems.What you'll be doingImplement and maintain efficient data management and network infrastructure to support the...


  • Quezon City, National Capital Region, Philippines META-TECH SOLUTIONS AND SYSTEMS CORPORATION Full time ₱600,000 - ₱1,200,000 per year

    QUALIFICATIONS:Must have a degree in Information Technology, Management Information Systems, Computer Science, or any related field.Has held similar positions relevant to the requirement of the jobProficiency in data analysis tools and software (e.g., Excel, SQL, and BI tools).With experience using ERP systems like Oracle NetSuite is an advantage.Has a...


  • Quezon City, National Capital Region, Philippines Meta-Tech Solutions and Systems Corp Full time ₱324,000 - ₱360,000 per year

    QUALIFICATIONS:Must have a degree in Information Technology, Management Information Systems, Computer Science, or any related field.Has held similar positions relevant to the requirement of the jobProficiency in data analysis tools and software (e.g., Excel, SQL, and BI tools).With experience using ERP systems like Oracle NetSuite is an advantage.Has a...


  • Makati City, National Capital Region, Philippines Asianwhiteskin Research and Development Corp. Full time ₱600,000 - ₱800,000 per year

    Job Description:We are urgently looking for a Civil Engineer – QA/QC to ensure quality assurance and quality control in construction projects. The role requires monitoring construction works, inspecting materials, and ensuring compliance with project specifications, standards, and safety regulations.Responsibilities:Conduct inspections of construction...


  • Makati City, National Capital Region, Philippines RV Group Phil. Branch Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Assist in planning, implementing, and monitoring marketing campaigns and promotional activities.Support MIS-related tasks, including data encoding, report preparation, and system monitoring.Create and edit marketing collaterals (posters, social media posts, presentations, simple videos) using design tools.Maintain and update company...