Customer Engagement Assistant

3 days ago


Makati City, National Capital Region, Philippines Pioneer Insurance & Surety Corporation Full time ₱104,000 - ₱130,878 per year

Job role

  • To design and implement customer engagement activities to encourage positive customer experience
  • Identify and define customer success metrics for monitoring and evaluation
  • Keep abreast of customer centric practices especially in the microinsurance landscape
  • Conduct end-to-end customer-focused research to identify and address pain points

Qualifications

  • Bachelor of Arts or Sciences major in Communication Research, Social Sciences, Development Studies, Development Communication
  • Preferably with at least 1 year of experience in Customer Experience Research or Customer Engagement
  • Proficient in the use of Microsoft Office
  • Ability to communicate in Bisaya is an advantage

Job Type: Full-time

Work Location: In person



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