
Customer Engagement Assistant
3 days ago
Job role
- To design and implement customer engagement activities to encourage positive customer experience
- Identify and define customer success metrics for monitoring and evaluation
- Keep abreast of customer centric practices especially in the microinsurance landscape
- Conduct end-to-end customer-focused research to identify and address pain points
Qualifications
- Bachelor of Arts or Sciences major in Communication Research, Social Sciences, Development Studies, Development Communication
- Preferably with at least 1 year of experience in Customer Experience Research or Customer Engagement
- Proficient in the use of Microsoft Office
- Ability to communicate in Bisaya is an advantage
Job Type: Full-time
Work Location: In person
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