Records and Information Management Senior Analyst

4 days ago

Taguig, National Capital Region, Philippines Willis Towers Watson Full time ₱900,000 - ₱1,200,000 per year

An experienced Records and Information Management (RIM) Analyst is required to join the WTW RIM function on a permanent basis, operating at a global level. Experience of working in partnership with legal/privacy, cyber & information security, enterprise risk management, compliance, technology and business stakeholders is vital for this role. Experience of working with on and off-shore stakeholders in a multi-vendor environment is also required.

The RIM Analyst will help to review compliance status of the RIM programme through a variety of workstreams and projects aiming to ensure the main principles of information categorization and lifecycle, retention, legal hold management and disposition are effectively implemented across a large diverse company.

The Role

•    Assess elements of RIM program compliance against a defined set of requirements, including record categorization against the company Records Retention Schedule, disposition and legal hold processes

•    Prioritize reviews with a defined risk-level approach in conjunction with the Line of Business / corporate function remediation plans, providing robust challenge and suggesting actions to overcome barriers where required

•    Co-ordinate and explain strategic remediation recommendations to process and system owners 

•    Liaise with technical specialists and other business analysts from WTW/3rd parties to support remediation ensuring these meet defined requirements 

•    Act as a Business Partner to various assigned Lines of Business and Corporate Functions 

•    Track completion of remediation milestones

•    Report on progress, highlight, escalate and overcome any issues or barriers to delivery 

•    Establish strong relationships with process, system, risk and record owners

•    Execute regular process to monitor and control in-scope procedures and systems, and drive delivery of the plans against agreed deadlines

Qualifications

The Requirements


•    Solid knowledge of record and data retention - legal and regulatory requirements

•    Demonstrable knowledge of the lifecycle management of records 

•    Candidates with implementation of retention requirements and process improvement experience are preferred

•    Proven analytical and organizational skills

•    Ability to plan, lead and implement projects across regions and work on virtual teams

•    Ability to multi-task and prioritize work to meet deadlines

•    Must be a self-starter and able to self-direct 

•    A team player who delivers high quality service in a virtual environment

•    Conscientious and driven by an attention to detail with a focus on high quality work

•    Proactively looks for ways to improve operational efficiency toward continuous improvement

•    Strong communication skills, both written and verbal

•    Technical RIM experience in M365 an advantage

•    Experience with legacy data remediation planning and implementation preferred

•    Effective in a fast paced, busy and pressurized environment

•    Adaptive to change

Qualifications

•    Min 5 years of overall business management experience in a complex, financial services, or professional services organization

•    Min 5 years working in a Records and Information Management (RIM) or Privacy/Data related roll

•    RIM certification of industry qualification is desirable

WTW is an Equal Opportunity Employer

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