Admin & Customer Service Virtual Assistant

6 days ago

Makati City, National Capital Region, Philippines VA Masters Full time

Job Overview

We are seeking a reliable, warm, and detail-oriented Admin & Customer Service Virtual Assistant to support both administrative operations and client-facing tasks for our growing business. The ideal candidate is an excellent communicator with a customer-first mindset and strong organizational skills. You will play a key role in ensuring smooth client interactions, managing daily admin responsibilities, and supporting the team with consistent, high-quality service.

Key Responsibilities

  • Daily Reminders: Send SMS reminders and follow up with calls when needed.
  • Client Calls: Handle inbound leads, deliver outstanding customer service, and provide accurate information about our services.
  • Sales Support: Understand pricing, packages, and offers to assist clients and help close sales.
  • Issue Resolution: Address concerns and resolve customer complaints promptly and professionally.
  • Administrative Support: Manage scheduling, client communication, and data entry to maintain smooth operations.
  • Client Engagement: Maintain friendly, professional communication to ensure high customer satisfaction.

Required Skills

  • Fluent English: Strong written and verbal communication with near-native proficiency.
  • Dependability: Punctual, consistent, and able to complete tasks with minimal oversight.
  • Warm Personality: Friendly, approachable, and empathetic in client interactions.
  • Organizational Excellence: High attention to detail and the ability to prioritize effectively.
  • Admin Experience: Familiarity with scheduling, CRM tools (preferably Rapid1), and call handling.

Preferred Skills

  • Customer Service Background: Experience in customer-facing or admin roles.
  • CRM Knowledge: Comfortable navigating CRM platforms and managing client data.
  • Sales Support Experience: Ability to assist in closing sales and explaining pricing.
  • Problem-Solving Abilities: Skilled at handling concerns and resolving issues quickly.
  • Tech-Savvy: Comfortable using SMS platforms, call tools, and other communication software.
  • Time Management: Able to prioritize tasks in a fast-paced, remote environment.

What We're Looking For

  • Someone patient, empathetic, and service-oriented.
  • A highly organized individual who can juggle multiple responsibilities.
  • A proactive learner eager to understand our services, pricing, and internal systems.

Why Join Us?

This fully remote role offers flexibility, a supportive team environment, and opportunities for professional growth. You'll join a collaborative organization that values clear communication, professionalism, and a positive workplace culture.

  • Virtual Admin Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines Hammerjack Full time

    JOB OVERVIEWAs a Virtual Admin Assistant, you will be a trusted advisor and expected to support multiple senior managers and executives, proactively and effectively within the business. To be successful in this role, you will be expected to understand the business, and demonstrate a high level of business acumen and exceptional organisational skills which...

  • Virtual Assistant

    6 days ago

    Makati City, National Capital Region, Philippines The Legal Tech Company, Inc. Full time

    Virtual Assistant, Property Management KEY RESPONSIBILITIES:Support daily property management tasks, maintenance coordination, and work order tracking.Handle lease renewals, arrears follow ups and vacate or break lease processes.Manage inspection schedules, entry notices, and communication with tenants, landlords, and trades.Assist with listing preparation,...

  • Virtual Admin Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines Emapta Full time

    Financial Administration That Strengthens Australian Lending and Wealth StrategiesIf spreadsheets, structured processes, and client coordination are your comfort zone, this opportunity aligns perfectly. You'll work behind the scenes of Australian wealth advisory services, managing data, schedules, and documentation that enable sound financial decisions. It's...

  • Virtual Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines Your Employee Offshore ( Yempo ) Inc. Full time

    We have an exciting midshift opportunity available for a Virtual Assistant. Work from home or the office - you chooseWhen you join Yempo, you'll receive the following fantastic benefits:Highly competitive salary – paid weeklyHMO enrollment on commencementAdditional HMO dependents added each year of service20 vacation days per year; 7 sick...

  • Virtual/Admin Assistant

    2 weeks ago

    Quezon City, National Capital Region, Philippines Ramos Garcia and Associates Pty Ltd Full time

    About Fig Advisory & The OpportunityFig Advisory is a fast-growing Australian consulting and outsourcing firm focused on helping Small to Medium Businesses (SMBs) scale by providing actionable value. We are building expert teams to support critical Australian operations. We are a Great Place to Work Certified (GPTW) business.At Fig Advisory, you're joining a...

  • Marketing Virtual Assistant

    4 days ago

    Mandaluyong City, National Capital Region, Philippines Nova Virtual Solutions Full time

    Scope of WorkDutiesThe Contractor is engaged as a Marketing Specialist to assist the Company's clients with marketing and communications tasks. The Contractor's duties shall include, but are not limited to:Creating, scheduling, and managing content for the client's marketing channels (such as social media posts, email newsletters, and blogs).Assisting in...

  • Service Admin Assistant

    7 days ago

    Caloocan City, National Capital Region, Philippines CXP MANUFACTURING CORPORATION Full time

    About the role We are seeking a proactive and detail-oriented Service Admin Assistant to join our team at ROYALE MOTO CLUB'. In this full-time role based in South Caloocan Metro Manila, you will provide vital administrative and customer service support to our dynamic client and sales teams. Your exceptional organisational skills and strong communication...

  • Virtual Assistant

    6 days ago

    Makati City, National Capital Region, Philippines Your Employee Offshore ( Yempo ) Inc. Full time

    We have an exciting midshift opportunity available for a Virtual Assistant. Work from home or the office - you chooseWhen you join Yempo, you'll receive the following fantastic benefits:Highly competitive salary – paid weeklyHMO enrollment on commencementAdditional HMO dependents added each year of service20 vacation days per year; 7 sick...

  • Virtual Assistant- Part Time

    4 days ago

    Makati City, National Capital Region, Philippines 1EXPORT TRADE AND SERVICES INC. Full time

    Key Responsibilities:Handle All Personal Shipment Transactions Manage and assist all clients shipping items for personal use, whether walk-in, via call, or online.Respond to Inquiries via Call and Social Media Channels Address inquiries through phone calls and support Meta platforms (Facebook, Instagram), especially when VA traffic is high.Create and Verify...

  • Admin Assistant

    7 days ago

    Makati City, National Capital Region, Philippines Careersynch Full time

    Our client is urgently looking for an Admin Assistant to join their team. If you have 1-3 years of experience, are customer-focused, and willing to learn, this could be the perfect role for youYou will help keep the office running smoothly and support the team with daily tasks. This includes working with executives, handling communications, and assisting...