Admin & Customer Service Virtual Assistant

3 hours ago

Makati City, National Capital Region, Philippines VA Masters Full time ₱250,000 - ₱750,000 per year

Job Overview

We are seeking a reliable, warm, and detail-oriented Admin & Customer Service Virtual Assistant to support both administrative operations and client-facing tasks for our growing business. The ideal candidate is an excellent communicator with a customer-first mindset and strong organizational skills. You will play a key role in ensuring smooth client interactions, managing daily admin responsibilities, and supporting the team with consistent, high-quality service.

Key Responsibilities

  • Daily Reminders: Send SMS reminders and follow up with calls when needed.
  • Client Calls: Handle inbound leads, deliver outstanding customer service, and provide accurate information about our services.
  • Sales Support: Understand pricing, packages, and offers to assist clients and help close sales.
  • Issue Resolution: Address concerns and resolve customer complaints promptly and professionally.
  • Administrative Support: Manage scheduling, client communication, and data entry to maintain smooth operations.
  • Client Engagement: Maintain friendly, professional communication to ensure high customer satisfaction.

Required Skills

  • Fluent English: Strong written and verbal communication with near-native proficiency.
  • Dependability: Punctual, consistent, and able to complete tasks with minimal oversight.
  • Warm Personality: Friendly, approachable, and empathetic in client interactions.
  • Organizational Excellence: High attention to detail and the ability to prioritize effectively.
  • Admin Experience: Familiarity with scheduling, CRM tools (preferably Rapid1), and call handling.

Preferred Skills

  • Customer Service Background: Experience in customer-facing or admin roles.
  • CRM Knowledge: Comfortable navigating CRM platforms and managing client data.
  • Sales Support Experience: Ability to assist in closing sales and explaining pricing.
  • Problem-Solving Abilities: Skilled at handling concerns and resolving issues quickly.
  • Tech-Savvy: Comfortable using SMS platforms, call tools, and other communication software.
  • Time Management: Able to prioritize tasks in a fast-paced, remote environment.

What We're Looking For

  • Someone patient, empathetic, and service-oriented.
  • A highly organized individual who can juggle multiple responsibilities.
  • A proactive learner eager to understand our services, pricing, and internal systems.

Why Join Us?

This fully remote role offers flexibility, a supportive team environment, and opportunities for professional growth. You'll join a collaborative organization that values clear communication, professionalism, and a positive workplace culture.

  • Marketing Virtual Assistant

    2 hours ago

    Mandaluyong City, National Capital Region, Philippines Nova Virtual Solutions Full time ₱80,000 - ₱120,000 per year

    Scope of WorkDutiesThe Contractor is engaged as a Marketing Specialist to assist the Company's clients with marketing and communications tasks. The Contractor's duties shall include, but are not limited to:Creating, scheduling, and managing content for the client's marketing channels (such as social media posts, email newsletters, and blogs).Assisting in...

  • Virtual Assistant – Customer Service

    3 hours ago

    Quezon City, National Capital Region, Philippines VA Desk Full time ₱420,000 per year

    Job Title: Virtual Assistant – Customer Service & SchedulingSalary: ₱35,000/monthWork Setup: Remote (Night Shift – Aligned with Canadian Business Hours)Job OverviewWe are looking for a reliable and detail-oriented Virtual Assistant to provide exceptional customer service, scheduling coordination, and administrative support. The ideal candidate will...

  • Virtual Admin Assistant

    2 weeks ago

    Quezon City, National Capital Region, Philippines Teamified Full time ₱250,000 - ₱500,000 per year

    About TeamifiedTeamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners....

  • Service Admin Assistant

    5 hours ago

    Mandaluyong City, National Capital Region, Philippines Honda Cars Cebu Inc. Full time ₱200,000 - ₱250,000 per year

    ACMobility is looking for a Service Admin Assistant to support the administrative operations of its Service Workshop. This role plays a key part in ensuring smooth day-to-day processes by assisting the Aftersales team with documentation, inventory tracking, customer coordination, and reporting. The ideal candidate is organized, adaptable, and has strong...

  • Virtual Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time ₱400,000 - ₱600,000 per year

    Overview Cro Metrics is seeking a Virtual Assistant to provide administrative and operational support to our Growth Strategy and Business Development/Marketing functions. This role is essential to helping our client-facing and revenue-generating teams run smoothly by ensuring meetings, travel, events, and day-to-day tasks are organized and executed with care...

  • Virtual Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines Booth Full time ₱300,000 - ₱600,000 per year

    Overview Cro Metrics is seeking a Virtual Assistant to provide administrative and operational support to our Growth Strategy and Business Development/Marketing functions. This role is essential to helping our client-facing and revenue-generating teams run smoothly by ensuring meetings, travel, events, and day-to-day tasks are organized and executed with care...

  • Virtual Assistant

    4 hours ago

    Makati City, National Capital Region, Philippines Your Employee Offshore ( Yempo ) Inc. Full time ₱900,000 - ₱1,200,000 per year

    We have an exciting midshift opportunity available for a Virtual Assistant. Work from home or the office - you chooseWhen you join Yempo, you'll receive the following fantastic benefits:Highly competitive salary – paid weeklyHMO enrollment on commencementAdditional HMO dependents added each year of service20 vacation days per year; 7 sick...

  • Admin, Facilities

    2 weeks ago

    Makati City, National Capital Region, Philippines People First Labor Service Cooperative Full time ₱900,000 - ₱1,200,000 per year

    Source suppliers and service providers.Ensure comparative evaluation with at least three (3) vendors.Conduct due diligence on suppliers.Prepare Spend and Justification Papers and route for approvals.Draft contracts for submission to the Legal Officer and facilitate routing for signature.Prepare purchase orders (POs) and route for approvals.Act as liaison...

  • Admin Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines BOOZE ON-LINE Full time ₱250,000 - ₱500,000 per year

    ADMIN ASSISTANTAdministrative assistants manage office operations, including scheduling, communication, and filing. They also provide support to staff and executives.ResponsibilitiesCommunication: Answer phones, respond to emails, and welcome visitorsScheduling: Schedule appointments, meetings, and eventsFiling: Organize and maintain files, and create a...

  • Virtual Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines a99fc657-26b5-486a-9abc-e0cc7aa85eaf Full time ₱144,000 - ₱600,000 per year

    As we continue to expand, Liveware ensures high-quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines.Be part of our journey. Be part of our successWe're looking for a creative and dedicated Virtual Assistant (On site) to work with our growing...