Assistant Manager- Process Training
4 days ago
Job Title- Assistant Manager- Process Training
Location- Megaworld, ILO(Onsite)
Shift- Night Shift
Req 3-5 yrs of experience in training in BPO setting.
Responsibilities
1- Design and deliver process-specific training for new hires and tenured employees.
2- Collaborate with operations and quality teams to identify training needs and develop targeted learning solutions.
3- Evaluate training effectiveness using assessments, feedback, and performance metrics.
4- Maintain and update training materials, SOPs, and documentation.Lead train-the-trainer initiatives and mentor junior trainers.
5- Ensure all training content complies with organizational and regulatory standards.
6- Support onboarding and continuous learning programs.
7- Generate training reports and insights for leadership.
8- Assist in implementing LMS and digital learning tools.
-
Assistant Manager Training
1 week ago
Iloilo City, Western Visayas, Philippines Comrise Full time ₱900,000 - ₱1,200,000 per yearKey Responsibilities:Facilitate new hire training for Pre-process and/or Process Training batches.Create, organize, plan, and deliver various forms of onboarding, orientation, and training for employees.Create and/or acquire training procedure manuals, guides, and course materials.Conduct TNA for BAU Refreshers.Maintain records of training and development...
-
Assistant Manager
2 days ago
Iloilo City, Western Visayas, Philippines Kavi Global Full time ₱1,200,000 - ₱2,400,000 per yearWe are hiring experienced professionals to join our healthcare claims processing team as Assistant Managers. In this role, you will support the Call Center Operations Manager and help lead a team of approximately 25 Claim Resolution Specialists. You'll focus on performance monitoring, coaching, and process improvement to ensure operational success.Ideal...
-
Assistant Manager
1 week ago
Iloilo City, Western Visayas, Philippines JBW Managed Consulting and Services Full time ₱500,000 - ₱600,000 per yearPosition Title: Claims Resolution SpecialistLocation: Iloilo City, PhilippinesEmployment Type: Full-Time (On-site)OverviewWe are hiring experienced professionals to join our healthcare claims processing team as Assistant Managers. In this role, you will support the Call Center Operations Manager and help lead a team of approximately 25 Claim Resolution...
-
Assistant Manager
7 days ago
Iloilo City, Western Visayas, Philippines Comrise Full time ₱660,000 per yearKey Responsibilities:Facilitate new hire training for Pre-process and/or Process Training batches.Create, organize, plan, and deliver various forms of onboarding, orientation, and training for employees.Create and/or acquire training procedure manuals, guides, and course materials.Conduct TNA for BAU Refreshers.Maintain records of training and development...
-
Assistant Manager
34 minutes ago
Iloilo City, Western Visayas, Philippines JBW Managed Services and Consulting Corp Full time ₱800,000 - ₱1,200,000 per yearAssistant Manager – BPO (Healthcare / Revenue Cycle Management)Location:On-site, Iloilo CityEmployment Type:Full-TimeWe are looking for anAssistant Managerwith strong experience inHealthcare Revenue Cycle Management (RCM)to oversee day-to-day operations and ensure smooth delivery of services within a healthcare BPO environment.Key Responsibilities:Lead and...
-
Training and Engagement Specialist
7 days ago
Iloilo City, Western Visayas, Philippines LifeBank Sustainable Initiatives Inc. Full time ₱900,000 - ₱1,200,000 per yearJOB SUMMARY:The Training and Engagement Specialist is responsible for facilitating the end-to-end training process, from identifying training needs to ensuring successful learner engagement and completion. This also coordinates relevant and high-quality training programs, facilitating logistical and administrative requirements, and maintaining effective...
-
Assistant Manager
42 minutes ago
Iloilo City, Western Visayas, Philippines Kavi Global Full time ₱800,000 - ₱1,200,000 per yearCompany DescriptionKavi Global is a leading data analytics and AI software, solutions, and services firm recognized by Gartner. Our solutions automate data-driven decision making, enabling clients to be more productive and competitive. With expertise in business and technology, we deliver comprehensive consulting and support services across industry-leading...
-
Property Management Assistant
2 weeks ago
Iloilo City, Western Visayas, Philippines DBC Homes Full time ₱216,000 per yearOur CompanyDBC Homes in Iloilo City is dedicated to "Building Your Healthy Home" by creating environmentally friendly communities that prioritize health and wellness. The company's vision is to establish thriving communities where a healthy lifestyle is embedded in daily living, while their mission is to harness the benefits of nature to enhance the quality...
-
assistant branch manager
2 weeks ago
Iloilo City, Western Visayas, Philippines GAMA FOODS CORPORATION Full time ₱900,000 - ₱1,200,000 per yearPosition: Assistant Branch Manager – PoultryLocation: ILOILO CITYEmployment Type: Full-TimeJob Summary:We are hiring an Assistant Branch Manager who will support and oversee the daily operations of poultry farms, dressing plant, and feedmill. The ideal candidate must have strong leadership skills and a solid background in poultry production to ensure...
-
Assistant Manager
6 days ago
Iloilo City, Western Visayas, Philippines WNS Global Services, Inc. Full time ₱250,000 - ₱600,000 per yearJob DescriptionAssistant Manager will manage team of 15-20 staff and will be responsible for day-to-day operations. This role also requires him/her to liaise with the clients on a daily/weekly basis and ensure contractual deliverables are met.Drive team performance, KPI management, reporting, absenteeism, attrition, etc.Manage customer/client escalations...