Assistant Manager

2 days ago

Iloilo City, Western Visayas, Philippines Comrise Full time ₱660,000 per year

Key Responsibilities:

  • Facilitate new hire training for Pre-process and/or Process Training batches.
  • Create, organize, plan, and deliver various forms of onboarding, orientation, and training for employees.
  • Create and/or acquire training procedure manuals, guides, and course materials.
  • Conduct TNA for BAU Refreshers.
  • Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
  • Evaluate program effectiveness through assessments, surveys, and feedback.
  • Conduct coaching and feedback for teams assigned on the floor.
  • Conduct Train-the-Trainer Programs for new trainers/ capability upliftment training for existing trainers.

Qualifications and Skills:

  • Amenable to Work Onsite at our Megaworld Iloilo site.
  • With at least 2 years' experience in managing a training team, preferably in a BPO setup.
  • Completed at least 2nd year college.
  • Experienced in Train the Trainers program.
  • Good oral and written communication skills.
  • Experience in both process training and foundation skills/communication skills training.
  • Must have experience in General Insurance or Property and Casualty Insurance account / Insurance Sales and Customer Service account.

Job Types: Full-time, Permanent

Pay: Php50, Php55,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

  • Assistant Manager

    2 days ago

    Iloilo City, Western Visayas, Philippines JBW Managed Consulting and Services Full time ₱500,000 - ₱600,000 per year

    Position Title: Claims Resolution SpecialistLocation: Iloilo City, PhilippinesEmployment Type: Full-Time (On-site)OverviewWe are hiring experienced professionals to join our healthcare claims processing team as Assistant Managers. In this role, you will support the Call Center Operations Manager and help lead a team of approximately 25 Claim Resolution...

  • Assistant Manager

    4 days ago

    Iloilo City, Western Visayas, Philippines Paywiseglobal Services Full time ₱500,000 - ₱600,000 per year

    We are seeking experienced professionals to join our healthcare claims processing team as Assistant Manager. You will play a key role in monitoring performance, coaching team members, and driving process improvements to ensure operational excellence.Ideal candidates are organized, proactive, and experienced in call center operations, preferably with a...

  • Assistant Manager

    2 weeks ago

    Iloilo City, Western Visayas, Philippines T3Cogno Full time ₱1,200,000 - ₱2,400,000 per year

    Assistant Manager/Sr. Executive (Compliance, Information Security)Work Location: Ilo-iloDesignation/Role:Assistant ManagerExperience: 6 to 9 years of experience in Compliance, Information Security and BCM DomainsDepartment: Compliance and Information SecurityWork Timing: 9 hours/day; 5 days a week, should work as per US and Manila Ops shift...

  • Assistant Manager

    2 weeks ago

    Iloilo City, Western Visayas, Philippines WNS Global Services, Inc. Full time

    Job Summary:The Assistant Manager/Team Lead is responsible for managing, coaching, and guiding a team of customer services representatives to achieve performance targets and deliver excellent customer experiences. This role ensures operational efficiency, adherence to company policies, and the professional development of team members.Key...

  • Assistant Manager

    2 weeks ago

    Iloilo City, Western Visayas, Philippines RSD Human Resource Management Consultancy Full time ₱750,000 - ₱900,000 per year

    Designation/Role: Assistant Manager / Senior ExecutiveExperience: 5 years of experience in Compliance, Information Security and BCM DomainsDepartment: Compliance and Information SecurityWork Timing: 9 hours/day; 5 days a week, should work as per US and Manila Ops shift timingsQualifications: Graduate (any stream)Professional Certifications: ISO27001 Lead...

  • Property Management Assistant

    1 week ago

    Iloilo City, Western Visayas, Philippines DBC Homes Full time ₱216,000 per year

    Our CompanyDBC Homes in Iloilo City is dedicated to "Building Your Healthy Home" by creating environmentally friendly communities that prioritize health and wellness. The company's vision is to establish thriving communities where a healthy lifestyle is embedded in daily living, while their mission is to harness the benefits of nature to enhance the quality...

  • Assistant Manager

    12 hours ago

    Iloilo City, Western Visayas, Philippines WNS Global Services, Inc. Full time ₱250,000 - ₱600,000 per year

    Job DescriptionAssistant Manager will manage team of 15-20 staff and will be responsible for day-to-day operations. This role also requires him/her to liaise with the clients on a daily/weekly basis and ensure contractual deliverables are met.Drive team performance, KPI management, reporting, absenteeism, attrition, etc.Manage customer/client escalations...

  • Assistant Restaurant Manager

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Jollibee Group Full time ₱800,000 - ₱1,200,000 per year

    The Assistant Restaurant Manager (ARM) helps the Restaurant Manager (RM) in achieving sales targets by recommending promotional activities for Packaged Programs to support the sales strategy designed by the RM. Responsibilities also include assisting in the effective implementation of the store's programs.JOB QUALIFICATIONS:Bachelor's Degree preferably of...

  • assistant branch manager

    1 week ago

    Iloilo City, Western Visayas, Philippines GAMA FOODS CORPORATION Full time ₱900,000 - ₱1,200,000 per year

    Position: Assistant Branch Manager – PoultryLocation: ILOILO CITYEmployment Type: Full-TimeJob Summary:We are hiring an Assistant Branch Manager who will support and oversee the daily operations of poultry farms, dressing plant, and feedmill. The ideal candidate must have strong leadership skills and a solid background in poultry production to ensure...

  • Assistant Operations Manager

    6 days ago

    Iloilo City, Western Visayas, Philippines Caring One Iloilo Inc Full time ₱400,000 - ₱800,000 per year

    Job PurposeThe Assistant Operations Manager (AOM) supports the Operations Manager in overseeing call center performance, people development, and client satisfaction. This role bridges the gap between strategic direction and daily execution—ensuring that targets, compliance, and quality standards are consistently met across all...