Assistant Manager

3 days ago

Iloilo City, Western Visayas, Philippines Comrise Full time ₱660,000 per year

Key Responsibilities:

  • Facilitate new hire training for Pre-process and/or Process Training batches.
  • Create, organize, plan, and deliver various forms of onboarding, orientation, and training for employees.
  • Create and/or acquire training procedure manuals, guides, and course materials.
  • Conduct TNA for BAU Refreshers.
  • Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
  • Evaluate program effectiveness through assessments, surveys, and feedback.
  • Conduct coaching and feedback for teams assigned on the floor.
  • Conduct Train-the-Trainer Programs for new trainers/ capability upliftment training for existing trainers.

Qualifications and Skills:

  • Amenable to Work Onsite at our Megaworld Iloilo site.
  • With at least 2 years' experience in managing a training team, preferably in a BPO setup.
  • Completed at least 2nd year college.
  • Experienced in Train the Trainers program.
  • Good oral and written communication skills.
  • Experience in both process training and foundation skills/communication skills training.
  • Must have experience in General Insurance or Property and Casualty Insurance account / Insurance Sales and Customer Service account.

Job Types: Full-time, Permanent

Pay: Php50, Php55,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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