Customer Service Officer

2 weeks ago


Quezon City, National Capital Region, Philippines ACTalent Solutions Full time ₱150,000 - ₱250,000 per year

MICO World is hiring

Sallary: USD

What you'll do

  1. Respond to and assist users via LINE OA channels daily.

  2. Coordinate with multiple departments to resolve user issues and follow up until resolved.

  3. Conduct live-streaming sessions to announce and promote activities.

  4. Proactively manage and follow up with mid-tier users.

  5. Perform other tasks as assigned by the supervisor.

What we're looking for

  1. Bachelor's degree in any field.

  2. 1–2 years of work experience; direct experience in a similar industry is preferred.

  3. Familiarity with user operations, customer service in live-streaming, social media, or related platforms is advantageous

  4. Excellent communication, empathy, negotiation, and interpersonal skills.

  5. High responsibility, accountability, and ability to work under pressure in a fast-paced environment.



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