
Customer Service Officer
2 weeks ago
MICO World is hiring
Sallary: USD
What you'll do
Respond to and assist users via LINE OA channels daily.
Coordinate with multiple departments to resolve user issues and follow up until resolved.
Conduct live-streaming sessions to announce and promote activities.
Proactively manage and follow up with mid-tier users.
Perform other tasks as assigned by the supervisor.
What we're looking for
Bachelor's degree in any field.
1–2 years of work experience; direct experience in a similar industry is preferred.
Familiarity with user operations, customer service in live-streaming, social media, or related platforms is advantageous
Excellent communication, empathy, negotiation, and interpersonal skills.
High responsibility, accountability, and ability to work under pressure in a fast-paced environment.
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