Virtual Assistant
7 days ago
Administration Support Role
The Administration Support role provides essential backend and operational assistance to ensure smooth business processes and timely delivery of client requirements. This role is focused on accuracy, efficiency, and maintaining clear communication across teams.
Key Responsibilities
• Provide administrative and backend support for daily operations
• Process and manage work order changes and updates
• Close out tickets to ensure readiness for invoicing
• Manage and respond to email correspondence with professionalism
• Prepare and generate reports, proposals, and specification updates
• Coordinate with internal teams to maintain accurate records and compliance
Systems & Software Expertise
•Exo (ERP system)
• CRM platforms
• Microsoft Office tools (Word, Excel, Outlook, PowerPoint) Candidate Qualifications & Skills
• Experience: Minimum of 2–4 years in an administrative or operations support role
• Technical Skills: Proficient in MS Office tools and adaptable to ERP/CRM platforms (e.g., Exo, Salesforce, Zoho)
• Communication: Strong written and verbal communication skills for professional correspondence
• Organizational Skills: Highly detail-oriented with the ability to manage multiple tasks and deadlines
• Problem-Solving: Proactive, resourceful, and able to resolve issues independently or with minimal supervision
• Collaboration: Works well in team settings, supporting both internal staff and client requirements
Value to Client
• Ensures smooth and timely processing of work orders and invoicing
• Enhances communication and coordination across departments
• Maintains accurate reporting and documentation for business transparency
• Provides reliable administrative support that improves operational efficiency
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