
Virtual Assistant
1 day ago
Position: Virtual Assistant
Job Description:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
System support and administration/help for staff and team members (ClientLinq CRM, Atlas (proprietary software), SharePoint intranet site (supporting team of approximately 40 people, though not all will need support)
Support entails becoming very familiar with the above-mentioned travel industry apps and supports our colleagues that are less tech savvy
- On-line payment system back-up support (will provide training on this system)
- Data entry, cross-checking and proofing of excel name lists and uploading into insurance platform (attention to detail important for this task)
- Updating ClientLinq CRM / data entry
Other possible duties:
- Formatting of documents in word/pdf editor
- Assisting with PowerPoint presentations (using template we provide)
- Other admin for executive/management team, assisting with projects as needed
Key Qualifications:
- Fluency in English writing and speaking
● Intermediate Microsoft Office 365 (specifically Outlook, SharePoint, Excel, MS Forms)
● Tech savvy, able to learn new apps quickly (specifically ClientLinq, Atlas, SharePoint – we can provide training on
our systems as some are unique to our company)
● Must be able to communicate well both on the phone and in email
● Strong organizational skills
● Strong attention to detail
● Ability to learn quickly, adaptable
● Demonstrated history of working North American hours ideal
● Able to multi-task and support a fast-moving team
● Experience or knowledge of travel industry an asset
Shift / Hours:
Monday – Friday in one single shift, 8:30 AM EST - 5:30 PM EST. Note this is +12 or +13 Philippine time, which will be 8:30 PM PHT – 5:30 AM in PHT.
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