Systems Administrator

1 day ago

Pasig, National Capital Region, Philippines Satellite Office Full time ₱600,000 - ₱800,000 per year

Our Systems Administrators support Microsoft server and network technologies and provide Tier 3 escalation support. This includes the following:

  • Monitor network performance, identify root-cause issues and resolve.
  • Provide server, network and desktop/application support to clients and your team.
  • Assist the team with specific client projects as required

What you'll be doing as a Systems Administrator

  • Support Microsoft Windows server and network technologies
  • Management and troubleshooting of on premise and cloud environments.
  • Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP issues and firewall/router issues)
  • Monitor performance of Windows server and server applications, identify root-cause and resolve issues.
  • Provide Tier 3 desktop and application support including line of business application support and hosted application support.
  • Produce and maintain detailed technical and training documentation.
  • Organize and execute desktop projects, ranging from 1 day – 2 weeks.
  • Typical Week: 30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings.

You are a great Systems Administrator candidate if you have

  • Bachelor's Degree, business related field preferred, or equivalent experience
  • 5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment. Specifics include:
    • Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems)
    • Have worked with the O365 ecosystem
    • Azure ecosystem
    • Active Directory, Group Policy
    • All current Microsoft Desktop Operating Systems
    • Experience with XenApp/RDS or other VDI technologies
  • Experience with LAN and WAN technology and firewalls required, including but not limited to:
    • Cisco
    • Meraki
    • Fortinet
    • Aruba
  • Extensive hands-on experience with Windows Server and Exchange, including maintenance and support.
  • Microsoft Certified Professional Status (MCSE or MCITP)
  • Strong communication skills both verbal and written.
  • Excellent customer service skills
  • Valid driver's license and insurance with reliable transportation. This position will require infrequent local travel.
  • Drug-free and non-smoker. Smoking is prohibited at all client sites and iVenture offices.
  • Flexibility to accommodate after-hours and weekend client and team member needs.
  • Participation in a 1-week 24x7 on-call backup rotation, approximately every 2-3 months

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