Credit and Collection Supervisor
3 days ago
About the role
We are seeking an experienced Credit and Collection Supervisor to join our dynamic team at Q.C. Styropackaging Corporation / Multiplast Corporation. This full-time position is located in Quezon City, Metro Manila and will play a crucial role in overseeing our accounts receivable and credit control operations.
What you'll be doing
- Manage the credit and collections processes, ensuring timely collection of outstanding payments from customers
- Develop and implement effective strategies to minimise credit risk and bad debt
- Monitor customer accounts, identify delinquent accounts, and take appropriate action to resolve issues
- Liaise with customers to negotiate payment plans and resolve disputes
- Prepare and analyse detailed reports on accounts receivable, cash flow, and collection activities
- Supervise and train the credit and collections team, providing guidance and support to ensure high performance
- Collaborate with the finance and sales departments to maintain accurate customer records and credit information
- Ensure compliance with all relevant laws, regulations, and company policies related to credit and collections
What we're looking for
- Minimum of 5 years of experience in credit and collections management, preferably in the manufacturing set up
- Including at least 2 years in a supervisory or team leadership capacity
- Excellent interpersonal and communication skills, with the ability to negotiate effectively with customers
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements
- Proficient in using accounting software, spreadsheets, and other relevant tools to manage credit and collections data
- Proficiency in SAP, QuickBooks, or similar ERP systems, and advanced Excel skills including pivot tables and VLOOKUP functions
- Proven track record of successful team management and leadership
- Thorough understanding of credit policies, collection procedures, and relevant laws and regulations
- Bachelor's degree in Accounting, Finance, Business Administration, or related field
What we offer
At Q.C. Styropackaging Corporation / Multiplast Corporation, we are committed to providing our employees with a rewarding and fulfilling work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional development and career growth. Our team-oriented culture and commitment to work-life balance make us an employer of choice in the industry.
About us
Q.C. Styropackaging Corporation / Multiplast Corporation is a leading manufacturer of high-quality packaging solutions for a wide range of industries. With a strong focus on innovation, sustainability, and customer satisfaction, we have established ourselves as a trusted partner for businesses across the Philippines and the region. Our dynamic team of professionals is dedicated to delivering exceptional products and services to our customers, and we are committed to providing a rewarding and fulfilling work environment for our employees.
If you are interested in this exciting opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.
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